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Overturf Volkswagen Service Reviews

  • 1016 W Columbia Dr
  • Kennewick, WA 99336 (map)
  • Chat with Dealer
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Service Rating Very Poor customer service By shawn80 on 01/31/13 07:22:08 AM PST
Recommend this dealer? No

I had my 2010 Volkswagen Jetta TDI into Overturf because it wouldn't start on occasion when it was cold out. The issue had happened multiple times and the car had 15k miles on it and was under full warranty when I brought it in for this problem. The service department told me that if the issue was n...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Poor Diagnosis and Service Experience By mattw1 on 06/02/09 12:00:00 AM PDT
Recommend this dealer? No

'06 Jetta with factory warranty. Air conditioning stopped working and dome light wouldn't work. I guessed the latter was a switch, but they thought it was a driver door wiring harness. Air conditioning was supposedly a gummed up condenser. Took 4 weeks to get back to service because their air ...
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Service Rating Volkswagen engine sludge issue By wellenbrock on 11/11/08 12:00:00 AM PST
Recommend this dealer? No

My husband and I walked into Volkswagen Overturf in January 2008 excited and ready to buy the new Clean Diesel TDI. (We had just sold our fifteen passenger van because our seven teenagers were all driving). After finding out the TDI was not yet available from the salesman, we had to make a deci...
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