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Lithia Chrysler Jeep Dodge Ram of Tri-Cities Sales Reviews

  • 7171 W Canal Dr
  • Kennewick, WA 99336 (map)
  • (866) 923-6593
  • Chat with Dealer
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Sales Rating Fail Written by mrjwm on 01/20/14 05:37:44 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

We went looking at a Jeep Wrangler Unlimited at this dealership. We had visited a dealership in La Grande and we had a print out of the vehicle we wanted from them. But I am fair so we went to Lithia to give them a shot. We told them what we wanted and they were not interested in giving us that. The...
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Dealer Response

I apologize that we were not able to fulfill your request regarding the Wrangler you were interested in. Locating a vehicle from outside our inventory is not always an easy task and other dealers are under no obligation to make a deal with us. Again, you have ... Read more

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Sales Rating Lies, stalling and excessive cheapness Written by owenk on 12/19/13 03:06:53 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

We purchased a 2013 Mazda3 for $15,000 out the door. We like the car; but dislike the lies, stalling and excessive cheapness on little things. My wife had to insist that they put $10 worth of gas into the tank as the empty gas light was lit, as we were to test drive the car on the freeway. They may ...
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Dealer Response

I am sorry that your visit was not completely satisfactory and I appreciate your taking the time to share your experience. I assure you that there was no intent to deceive you regarding the floor mat in your vehicle. The delay in getting the new mat to you was... Read more

All Comments (1)
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