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Lexus of Tacoma at Fife Sales Reviews

  • 1708 40th Avenue Ct E
  • Fife, WA 98424 (map)
  • (888) 769-5120
  • Chat with Dealer
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Sales Rating Hasn't moved into the 21st Century Written by Deconstruct on 02/11/14 01:36:18 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

Still like haggling with sales staff in person? This dealer is for you! They won't bother you with that fangled new email invention - it's telephone tag until your butt is in their showroom.
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Comments (1)
Sales Rating Great Buying Experience Written by tedd5 on 09/30/13 10:23:38 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Steve was my salesman and delivery guy and he was a straight-talker from the beginning. No pressure to buy what they wanted to sell, but just wasted to know what I wanted. He honored the internet national add for the es-300h (something other dealers had not done - Jag of Belleview). I got exactly wh...
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Sales Rating Extremely Pleased Written by salprin on 07/31/13 12:11:50 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We are extremely satisfied with both Leo P. and the O’Brien Auto-Group and their after sales commitment. Leo is one of the most dedicated and sincere sales professionals we have ever encountered and is backed by a “world class” service department (especially Johnny M. at Lexus). We would highly re...
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Sales Rating Unresponsive Written by Faithful3405 on 03/16/13 05:16:18 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I had one e-mail telling me he had tried to call me. I told him I only wanted to deal, at first, by e-mail. He never bothered to contact me again. Pretty awful experience which tells me that they want to pressure you not help you.
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Dealer Response

I am sorry for your recent experience with us. When you have time I would like to learn more about the scenario. If you can provide me with few more details, I would like to look into your inquiry and find a solution. I am disappointed that someone at our deal... Read more

All Comments (1)
Sales Rating I question their honesty. Written by yodaskywalker on 01/13/13 11:27:47 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I certainly have buyers remorse. Had I known the dealer was so dishonest I would have taken my business elsewhere. Be warned of extra add-on costs that Lexus of Tacoma charges. Add-on costs that are nowhere to be found on the window sticker. My add-on costs added up to nearly $1500 over the initial ...
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