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Heartland Toyota Service Reviews

  • 901 W Hills Blvd
  • Bremerton, WA 98312 (map)
  • Chat with Dealer
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Service Rating Heartland Toyota Service Review By engine_stalls on 10/13/14 06:50:00 PM PDT
Recommend this dealer? Yes

Although I live near Fort Lewis, I have driven an hour each way and across a toll bridge for service at Heartland Toyota in Bremerton ever since I bought my certified used car there. The service has always exceeded my expectations, and although the most recent service took longer than expected, the...
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Service Rating Another great day of service from Heartland! By bvidal on 04/30/14 08:41:54 PM PDT
Recommend this dealer? Yes

Aaron S. has been our service manager on numerous occasions and he has always greeted us with a smile and given us nothing but excellent customer service. He is always willing to go the extra mile and check on things for us. Aaron explains what needs to be done and works to get us the best price for...
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Service Rating Truck Service By jwolf1 on 03/21/14 08:20:00 PM PDT
Recommend this dealer? Yes

I have been taking my 2005 Tundra in for service since I bought it and met Scott M. assistant service manager. I find him to be very personable, conscientious, and respectful. He understands I am particular about my vehicles so I appreciate the time he takes to explain all service needs in detail. S...
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Dealer Response

Thank you for the excellent review! It is great to know that Scott was able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Faceboo... Read more

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Service Rating Scott M. By martha28 on 03/20/14 03:26:31 PM PDT
Recommend this dealer? Yes

I have been a customer at the service department of Heartland Toyota for 15 years. In those 15 years I have worked with Scott M. many times. He is always, consistently trustworthy, thoughtful, honest, kind, patient, and competent. He fosters open dialogue regarding my issues and ensures all issues a...
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Dealer Response

Thank you so much for this great review and star rating! I am pleased to hear that we were able to exceed your expectations and earn your repeat business. We work very hard to provide each of our customers with knowledgeable and pressure-free service, and it's... Read more

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Service Rating Another Great Service By sasakyan on 02/10/14 08:05:45 PM PST
Recommend this dealer? Yes

My recent visit to Heartland Toyota was as always a very pleasant experience. Mr. Mike M. as always, delivers again. He is very accommodating and courteous as expected. I am very satisfied because the service was great! I am looking forward to have my next maintenance done at the BEST Toyota Service...
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Dealer Response

Thank you for taking the time to share your feedback. Each employee is a valued member of the Heartland Toyota Scion team; we all strive to provide excellent service and we are proud to hear that Mike was accomodating and courteous, as always, during your serv... Read more

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