Baited, switched and disrespectedWritten by togroovy on 07/01/08 12:00:00 AM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No
Sent an email inquiring about a new G8 GT and got a phone call back the next day saying they had one in stock, not only that but the salesman on the phone told me that the manager was going to honor a deal on the car. When I asked about the deal he said that his manager wrote down that he would sell the car for either 27800 (pretty good price) or 29800 (average) but that he couldn't read the manager's handwriting to know which it was. I said great, and that I was in the area anyways, so I decided to stop by. When I finally arrive I shake hands with the salesman and he instantly sizes me up, (it was my day off, and I was wearing shorts and a t-shirt) that makes me feel like I'm being evaluated. I know that it's part of sales to analyze the customer, but please do it a little more discreetly. From there we talked about the car a little, I was at least glad to know he knew what he was talking about car-wise. But then the ball starts rolling, he shows me the paper his "manager" filled out and it's clearly 29800, no mistake about it. So I said it was a so-so price, but I was expecting closer to 27k. He then proceeds to lecture me/tell me off about how great of a deal this was and I could never find a better price. I said fair enough but that wasn't going to work for me so I began to make my way to the door. Rather than thank me or offer me something else the lecture continues, now turning very sour. I am told that if I want a cheap car, he has a 1995 subaru for $5000 that might work just fine. When I tell him I'll just go back across the street to check out the dodge's (mad at this point) he tells me if I want a cheap car that can't hold it's value then maybe I should. Hm. In my time of sales I know that of course you promote your own product, but there's nothing that can look worse then to trash someone else's. To control myself from blowing up I briskly walk away and don't even get an acknowledgement from him. Some experience.. I've had some bad salesmen so far in this car hunt, but none that were not only rude and disrespectful, but didn't even want to attempt in making or saving a sale. I simply cannot recommend anyone to this place.