Chaplin's Bellevue Subaru Volkswagen of Bellevue, Washington

Easy, Quick, Even With Negotiations

by autoprof on 08-12-09 (08:11PM)

Pros:

Quick, efficient, willing to make an easy sale, solo test drives.

Cons:

Additional factory and aftermarket warranty options thrown at you.

I had TMV information, came in with all my research on alternative brands, and ended up getting a great deal because of it. The other reviews about the salespeople are pretty much what I experienced and the way they operate (they just want to make a quick, painless sale) can be a good thing if ap...

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Chaplain's Sales: Slow, Arrogant, Rude, Testy, Offensive

by docbuford on 03-31-09 (11:36AM)

Pros:

None.

Cons:

A jourey to Mordor would be more pleasant than dealing with Chaplain's sales goobers.

In my experience, Chaplain's sales guys are [violative content deleted]. These guys act like they have better things to do; they're just too important to bother with pesky customers!! They are slow and unresponsive, and VERY arrogant. They treated us like we were an intrusion, and a nuisance. One...

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Buying Experience at Chaplin's Subaru

by mizecon on 12-01-08 (09:31AM)

Pros:

Knowledgeable salesman, no pressure, honest process

Cons:

none

I recently purchased a 2009 Subaru WRX from Chaplin's Subaru after doing exhaustive research.  Because of the length and steepness of the road and driveway leading to my house I concluded I needed 4 wheel drive, and the Subaru was really the only choice.  I arranged a test drive through Christian...

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