They earned a new customer-Written by shopsonline on 03/29/12 09:51:11 AM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
My on line quote from this dealer was the 2nd best. The sales man Derik Walker was very straight forward, detailed, told me some things to watch out for with online quotes. I decided to choose the lowest on line quote from Mike Scarf Subaru in Auburn-what a mistake! I choose the lowest but after I put a deposit down with the first dealer ($ 500.00 to hold the car) dealer #1 called back and said he "made a mistake" raised the price 2 grand but still wanted my business. I told him either honor the quote or forget it-he would not, so I went to Chaplin's in Bellevue-dealt with Derik and had a VERY POSITIVE experience with buying this car. I paid $600.00 more than the "lowest" ("mistake") quote. Chaplin Bellevue Subaru has earned a new customer-I've already sent a friend there.