Overall good experienceWritten by SJor on 08/20/13 06:03:28 PM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
I started my search for a new SUV a few months before I was ready to get one. I’d been driving the same old Explorer for over 10 years just because I hate the process of buying a car but it was starting to die so I had to bite the bullet. I wasn’t really sure of what I wanted besides another SUV. I made the mistake of thinking I could handle going on the lot to check them out. I went around locally but after getting treated poorly at a few dealerships, not all but I decided against quite a few of the ones I drove. I decided to stick the online hunt until I had it narrowed down. Eventually it was down to the X3 or SRX. I got in contact with several Cadillac & BMW dealerships, one was Cadillac of Bellevue. They called me right away (and probably a bit more than I expected/ wanted but everyone I sent a request to did). A few weeks after I talked to one of the managers, Nick S. He was nice and continued to work with me on the price. Eventually we came up with a deal. He made it worth my while to drive all the way from Puyallup. I got a better deal than what the dealership closer to home offered and he ended up giving me more on my trade-in. The salesperson he had help me was pleasant to deal with. Wish I could remember her name! She wasn’t pushy and took the time to show me how everything worked, even programmed my Bluetooth. Overall it was a good experience and I would go back here. I might even come back before this one dies.