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Tom Matson Chrysler Dodge Jeep Ram Sales Reviews

  • 2925 Auburn Way N
  • Auburn, WA 98002 (map)
  • Chat with Dealer
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Sales Rating Great Experience! I will give Rory S. at Matson my return business. Written by suewallace on 11/16/13 07:39:02 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I did a ton of research on Jeeps, visited several dealerships from Lynnwood to Puyallup, looked into online deals....I did my homework. I invested a lot of time to ensure that I was getting the best value and not have to work with overbearing or dismissive sales people! Note: I walked out of a few d...
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Sales Rating Typical Dealership Written by Lovinglife7 on 09/05/13 12:21:03 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

My husband and I had shopped around for the best deals between a Dodge and a Nissan, since we liked them equally. We told the dealership what Nissan was offering and if they can match it or beat the deal, then we would love to do business with them. The Sales Manager said to come in and they would m...
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Sales Rating Typical Dealership Written by Lovinglife7 on 08/31/13 08:59:16 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

My husband and I had shopped around for the best deals between a Dodge and a Nissan, since we liked them equally. We told the dealership what Nissan was offering and if they can match it or beat the deal, then we would love to do business with them. The Sales Manager said to come in and they would m...
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Sales Rating Good Salespeople Written by michmarken on 09/28/12 08:49:35 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I bought a brand new car here, the first brand new car I've ever had. I didn't feel like it was much different from any other dealership I'd ever bought from, really. The salespeople are salespeople...pushy, but ultimately they know what they are talking about and I ended up with a good car. I would...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Ditto on buy elsewhere, try this on for size Written by jeeps5 on 04/22/12 07:39:11 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes, Sales process took too long

Again thanks for the reply. It is all in the hands of the BBB and a number of other consumer advocacy groups at this point. Failing that we will begin with small claims or bryond because I think I was truly treated unfairly as a woman. I am tired of dealing the with unethical, hostile, dismissive st...
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Dealer Response

I'm so sorry to read and learn of your poor experience with us; I'm always bothered when we fail to meet a client's expectations. At Tom Matson Chrysler Dodge Jeep, we go out of our way to make sure everyone has a positive experience and unfortunately, this wa... Read more

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