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Lustine Toyota Scion Service Reviews

  • 14227 Jefferson Davis Hwy
  • Woodbridge, VA 22191 (map)
  • (877) 857-5341
  • Chat with Dealer
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Service Rating Helpful people By Felda on 09/26/14 08:45:17 AM PDT
Recommend this dealer? Yes

Herman took me home to get my knitting so I would have it for the wait which I had forgotten to bring. He was so nice!
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Service Rating The BEST SERVICE! By tb3277 on 09/15/14 03:05:38 PM PDT
Recommend this dealer? Yes

Personal touch by Mr. Alex G. makes the client totally trust the dealership. Excellent transition from Tim (old Rep) to Alex (New Rep). Due to the attention to details and updates by the Mr. G., I will not take my cars to any other Toyota Dealer for service.
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Service Rating toyota camry 60K check By Chica47 on 09/11/14 03:31:53 PM PDT
Recommend this dealer? Yes

Great service and in a timely manner. I got a call about what needed to be done and then my car was done as promised and everything seems to work well.
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Service Rating Lustine Toyota is not the right dealer for you! By Beausoleil629 on 04/02/14 04:13:13 PM PDT
Recommend this dealer? No

I received a tire rotation and Virginia safety inspection there today, 2 April 2014, and my car was damaged and at least one step, they stated they completed, was skipped. The damage to my vehicle was relatively minor and most likely by accident; however, I was not notified of the damage which is co...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Tim Shanahan - Best Service Advisor Ever! By luvmycelica on 04/04/12 09:48:24 AM PDT
Recommend this dealer? Yes

I have a 2000 Toyota Celica that I bought brand new way back then from this dealership. Twelve years later, I am still driving this car. My Lustine Toyota Service Advisor, Tim Shanahan, is the reason this car still performs like new. Mr. Shanahan is extremely professional and courteous and goes the ...
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Dealer Response

We deeply appreciate your feedback and your continued loyalty. We're so happy to know that Tim goes the "extra mile" to make sure your Toyota can go those extra miles on the road after many years! We look forward to seeing you at your next appointment. Be sure... Read more

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