Print | Edit this listing

Lustine Toyota Scion Sales Reviews

  • 14227 Jefferson Davis Hwy
  • Woodbridge, VA 22191 (map)
  • (888) 862-8480
  • Chat with Dealer
Sort By:
Sales Rating Great Experience Written by Alchemist13 on 10/29/13 05:26:28 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I just bought a new 2013 Highlander. When I went into the dealership that day I didn't expect to leave with a new car. I had done a lot of research and new what deal I wanted. I had low expectations. From the minute I walked into the dealership, everyone was extremely polite and professional. Brando...
Read the full review

Dealer Response

Thanks for your wonderful review! We are glad to hear that you are happy with the deal you received, and that Brandon and Delma were helpful and professional. We strive to provide excellent customer service, and it's wonderful to hear that our team was able to... Read more

All Comments (1)
Sales Rating Reminds me why I hate car shopping! Written by 2pjs on 08/12/13 09:04:50 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Pushy, unprofessional salesperson Price of a used vehicle was much more than we finally purchased a new one for at another dealership. Giving even one star is not representative of my negative feelings about this experience.
Read the full review

Dealer Response

I am terribly sorry to hear about your negative experience and would like to learn more about what happened. If you will grant me the opportunity, I would like to speak with you and see if there’s anything we can do to mend your relationship with our dealersh... Read more

All Comments (1)
Sales Rating My Best Experience Ever in a Dealership Written by kylemattryan on 03/04/13 12:14:44 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

If you are looking for a Toyota, make sure that Lustine in Woodbridge is one of the first places you go to. My wife and I went in on the weekend, with the mindset that we were just going to leave frustrated, and low and behold we bought not one but two vehicles. I cannot say enough about our sales r...
Read the full review

Dealer Response

We are thrilled to hear about your great experience at our dealership! We all work really hard to provide the best customer service and have you leaving our dealership happy. Da’Velle is an exceptional worker and we are glad he is part of our team. Thank you ... Read more

All Comments (1)
Sales Rating Smooth and Easy Written by RollaGrl on 01/08/13 06:24:46 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I recently purchased a car from the Internet Manager Martin. I was happy I did not have to deal with multiple people. I came in on the internet price posted on the website. I was not happy at first about the hidden rebates in the pricing when I got there. He was very patient and explained the reason...
Read the full review

Dealer Response

Thank you for taking the time to leave us this review. Satisfactory customer service is our top priority, and I'm glad that Martin was able to help you through the purchase process and make your visit with us smooth. Please keep us in mind for any future autom... Read more

All Comments (1)
Sales Rating Avoid Luistine Toyota dealership Written by goodadvice on 01/05/13 09:04:27 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

IMO - Lustine Toyota in Woodbridge is the worst dealership anywhere for Sales and Serrvice. I recommend if you like the Toyota brand that go to another dealership regardless of what price Lustine might offer you. Please do not sign a contract with Lustine unless you have a lawyer look at it carefull...
Read the full review

Dealer Response

I am terribly sorry to read this review. Our Sales Team and Service Team are always doing their best to provide excellent customer service, and give our clients a positive dealership experience. I am unaware of the specifics of your visit, but, if you are will... Read more

All Comments (1)
ADVERTISEMENT
ADVERTISEMENT