Please Don't go to Lustine JeepWritten by kenbee123 on 07/07/11 07:45:56 PM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No
I was in the market for a 2011 Jeep Wrangler. Their inventory is good, but I had trouble trusting the management at Lustine. I received a price quote online that they promised to respect if I came in and took the car for a test drive. I did that and the salesman (Donnie was very polite and good to work with) but when the manager (Matt) came in, he didn't respect the price given. I even printed off the $250 coupon on their website and was promised I would get $250 but Matt comes to me and offers me a price $500 above what was originally shown on the quote. I still agreed to take it but he comes back AGAIN to raise the price, now over $1000 over what was quoted. I got mad and stormed out and never contacted them ever again (and ended up buying a car at Fair Oaks Dodge and Jeep in Chantilly). Even the way the management talked to me, I didn't feel like I was respected. The management made me feel as if he couldn't care about my business.