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Lustine Chrysler Dodge Jeep Ram Sales Reviews

  • 14211 Jefferson Davis Hwy
  • Woodbridge, VA 22191 (map)
  • (888) 927-1696
  • Chat with Dealer
Sales Rating:

Please Don't go to Lustine Jeep

Written by kenbee123 on 07/07/11 07:45:56 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I was in the market for a 2011 Jeep Wrangler. Their inventory is good, but I had trouble trusting the management at Lustine. I received a price quote online that they promised to respect if I came in and took the car for a test drive. I did that and the salesman (Donnie was very polite and good to work with) but when the manager (Matt) came in, he didn't respect the price given. I even printed off the $250 coupon on their website and was promised I would get $250 but Matt comes to me and offers me a price $500 above what was originally shown on the quote. I still agreed to take it but he comes back AGAIN to raise the price, now over $1000 over what was quoted. I got mad and stormed out and never contacted them ever again (and ended up buying a car at Fair Oaks Dodge and Jeep in Chantilly). Even the way the management talked to me, I didn't feel like I was respected. The management made me feel as if he couldn't care about my business.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Less than 1 day While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? No Did the dealer honor all commitments made? No

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