Karen Radley Volkswagen Service Reviews Dealerships
Print | Edit this listing

Karen Radley Volkswagen Service Reviews

  • 14700 Jefferson Davis Hwy
  • Woodbridge, VA 22191 (map)
  • (888) 685-4136
  • Chat with Dealer
  • Awarded in 2015
ADVERTISEMENT

Service Reviews

Sort By:
Service Rating Karen Radley VW Great Service! By VADBEST on 11/20/14 06:10:45 AM PST
Recommend this dealer? Yes

The service was impeccable. I just had a terrible experience with a tire shop the day before and they were able to fit me in that day and had me out in no time! They even washed my car! Thanks guys, I will definitely be back.
Read the full review

Dealer Response

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that you were so pleased with the service you received during your recent vis... Read more

All Comments (1)
Service Rating search no more By Ali_va on 10/02/14 08:31:57 AM PDT
Recommend this dealer? Yes

KRVW employees are so friendly and professional. They treat their costumers as family, and they explain to you what they will do to your vehicle and finish the job in flawless way..by far this is my best experience in the "car dealership/maintenance" market
Read the full review

Dealer Response

Ali, thank you for writing about your visit with us! I am happy to hear that our team was able to provide you with the friendly and professional service we strive to deliver to each of our guests. We appreciate your business and look forward to serving you ag... Read more

All Comments (1)
Service Rating The Karen Radley Experience By MagneticMoment on 07/14/14 08:10:34 AM PDT
Recommend this dealer? Yes

This was by far the best experience with a car dealer and service department that I have ever had in my 40 years of driving. Everyone from Karen Radley Volkswagen treated me as though I was a friend and not just another customer. Not even my experience with Jaguar service could compete. My 2007 Jet...
Read the full review

Dealer Response

I really appreciate you being so kind as to write this glowing review about our dealership. It's quite an accomplishment to hear that we provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come bac... Read more

All Comments (1)
Service Rating Service review for Karen Radley Acura By csoterop on 05/23/13 03:33:37 PM PDT
Recommend this dealer? Yes

Joe N. was fantastic and took care of all of our automobile needs in a professional and timely matter. Joe takes the time to listen to the customer and explain the issues at hand and what the best options are. I would highly recommend him!
Read the full review

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating IMO Shady Service Dept. By pod4 on 11/09/11 08:42:41 PM PST
Recommend this dealer? No

Took my vehicle (Jetta) in for service for difficulty starting after filling up. Now one month later, transmission is failing. There is a loose manifold rattling also. If you take your car in for service, out of warranty here, you better watch them through the entire process. Coincedence is hard to ...
Read the full review

ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Have a question? We're here to help!
Chat*
Chat online with us
Email
Email us at help@edmunds.com
*Available daily 8AM-5PM Pacific
Phone*
Call us at 855-782-4711
SMS*
Text us at ED411