Karen Radley Volkswagen Service Reviews
ADVERTISEMENT
Print | Edit this listing

Karen Radley Volkswagen Service Reviews

  • 14700 Jefferson Davis Hwy
  • Woodbridge, VA 22191 (map)
  • (888) 685-4136
  • Chat with Dealer
  • Awarded in 2015, 2016

Service Reviews

Sort By:
Service Rating Issues with my CC By Kgibbons on 04/24/16 03:18:06 PM PDT
Recommend this dealer? Yes

I have always enjoyed coming there... I believe we can do a better job helping a loyal customer like myself. The car has a issue, it also has a recall. I was set to leave VW after this issue, but everyone has devalued my car due to this recall... I will return this car and demand an exchange unti...
Read the full review

Dealer Response

Thank you for taking the time to share your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. ... Read more

All Comments (1)
Service Rating happy vw driver By DaphneS on 04/12/16 05:55:07 AM PDT
Recommend this dealer? Yes

Daryl our service representative is always very professional and helpful. He makes us feel comfortable knowing we are doing what we need to take care of my wonderful Volkswagen. Since I purchased my car in 2006, I haven't taken her anywhere but to Daryl at Karen Radley. I definitely recommend them ...
Read the full review

Dealer Response

Thank you for taking the time to write this great review. It is wonderful to hear that our staff at Karen Radley Volkswagen was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any... Read more

All Comments (1)
Service Rating Service Review By Matthewmcd on 03/24/16 05:15:58 AM PDT
Recommend this dealer? Yes

Staff is always friendly and helpful as well as follow through on what they say they will do and when it will get done.
Read the full review

Dealer Response

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Kind regards, R... Read more

All Comments (1)
Service Rating Blown Fuse By Andre_Ash4d on 03/17/16 07:01:59 AM PDT
Recommend this dealer? Yes

I liked the immediate service that was received when I pulled into the service bay. A fuse was apparently blown in one of the sockets and it was taken care of in a couple of minutes without a long wait. Excellent Job!!
Read the full review

Dealer Response

It is wonderful to hear that our staff at Karen Radley Acura was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel fr... Read more

All Comments (1)
Service Rating Karen Radley Service Department By McCloud59 on 03/03/16 07:00:36 PM PST
Recommend this dealer? Yes

I liked the ease of making the appointment and the responsiveness of Erin the service manager. She provided great customer support.
Read the full review

Dealer Response

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the Karen Radley Volkswagen commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questio... Read more

All Comments (1)
ADVERTISEMENT

Other Vehicles to Consider

ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT