Cowles Parkway Ford Service Reviews Dealerships
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Cowles Parkway Ford Service Reviews

  • 13779 Noblewood Plz
  • Woodbridge, VA 22193 (map)
  • (888) 509-4617
  • Chat with Dealer
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Service Reviews

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Service Rating Great service but 1 hour 45 minutes long By kcw1274 on 07/22/15 01:16:25 PM PDT
Recommend this dealer? No

I made an appointment and it took 1h45min to complete an oil change and changing the gas air filter.
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Service Rating Failed By amoore5399 on 07/08/15 05:10:13 AM PDT
Recommend this dealer? No

I received the works package and 60K mile maintenance on my Explorer. My battery and brakes were both reported at green levels after the work. Unfortunately my battery died two days later and my brakes started crunching at the same time. The maintenance work should have discovered these issues which...
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Dealer Response

amoore5399, we are so disappointed to learn of this situation you have described. It is our goal that every customer leaves completely satisfied with the quality of service they received. We hope you’ll give us a call at (703)986-5564 very soon so we can work ... Read more

All Comments (1)
Service Rating Replace the idler pully By 03ranger2 on 07/04/15 06:27:47 AM PDT
Recommend this dealer? Yes

I am really happy with the service and commend Richard LInk for his professionalism.
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Service Rating Great work but we're running further behind than told By Arrhakeen on 07/03/15 11:07:40 AM PDT
Recommend this dealer? Yes

Went in for an oil change was told they were running 1.5 hrs behind. Ended up waiting 2.5 hours. Other than that it was great
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Dealer Response

Thank you for the honest review, Arrhakeen! Please let us know if you ever have any additional questions! Safe travels! Donald Hopper Director of Operations dhopper@cowlesford.com Cowles Parkway Ford Cowles Nissan 703 986-5557 http://CowlesFord.co... Read more

All Comments (1)
Service Rating A Great Experience By 03ranger2 on 04/25/15 07:43:43 AM PDT
Recommend this dealer? Yes

I am very happy with the service I received on my 03 Ranger and was really pleased to personally talk to Bob Butler, who serviced my truck on this visit and on previous visits,.regarding a minor repair which is needed.
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