Cowles Parkway Ford Service Reviews Dealerships
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Cowles Parkway Ford Service Reviews

  • 13779 Noblewood Plz
  • Woodbridge, VA 22193 (map)
  • (888) 509-4617
  • Chat with Dealer

Service Reviews

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Service Rating Service on my 2009 Mercury Mariner By briesansotta on 12/24/15 06:07:25 AM PST
Recommend this dealer? Yes

I like this dealer and feel that I generally get good service. I do wish they would wash the car, as my Saturn dealer used to do.
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Dealer Response

briesansotta, your positive review means a lot to us and we’re happy we could help you! We really appreciate your business and hope we can continue to be your one-stop shop for all your vehicle needs! Safe travels!

All Comments (1)
Service Rating Great service By Astephens1124 on 11/30/15 05:45:54 AM PST
Recommend this dealer? Yes

Great service and repair on our explorer. One part was not in stock and we will return once it arrives to get it replaced. Friendly professional staff, MUCH more customer service oriented than the last Ford dealership we were dealing with. 5stars.
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Dealer Response

We try to make your experience as simple and convenient as possible for you, Astephens1124! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

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Service Rating Less than 35,000 miles By VictorEdward on 11/11/15 01:06:15 PM PST
Recommend this dealer? Yes

I have about 34,800 miles on my 2006 Mustang GT which I bought new. The alternator gave out. It seems to me repair/replace should have still been covered by a manufacturer warranty of some sorts. I expected to pay what I paid but hoped against hope that Ford Motor Company would have done something t...
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Dealer Response

It is great to read such wonderful comments about your recent experience with us, VictorEdward! We hope we can continue to do business with you again in the future! Take care!

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Service Rating F-150 Service By DJMUSMC on 10/17/15 03:45:55 AM PDT
Recommend this dealer? Yes

Good job as usual! They have taken care of my Mustang, and my son's vehicles, and we've always been pleased
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Dealer Response

DJMUSMC, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're glad everything was completed to your satisfaction! Take care!

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Service Rating Very poor service By Djnick100 on 10/05/15 10:09:41 AM PDT
Recommend this dealer? No

We brought our car in for transmission issues with 9k miles on a 2014 escape. They couldn't figure out the issue and had to get Ford involved. They promised the car three separate dates and failed to deliver on each. While putting the car back together they damaged the turbo line causing another...
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Dealer Response

Djnick100, we regret that you have not had a great experience with us so far-- hopefully we can still change that. We would like you to contact us at (703) 986-5500 at your earliest convenience so we can address your concerns and give you the piece of mind you... Read more

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