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Cowles Parkway Ford Service Reviews

  • 13779 Noblewood Plz
  • Woodbridge, VA 22193 (map)
  • (888) 509-4617
  • Chat with Dealer
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Service Rating Recall By Storekeeper on 11/24/14 12:34:04 PM PST
Recommend this dealer? Yes

I had a recall on my 2006 Escape Hybrid. The dealer checked it out and found out I already had the correct part installed.
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Service Rating New Battery By commajockey on 11/17/14 07:22:36 AM PST
Recommend this dealer? Yes

I took our 2006 Fusion to Cowles for a new battery because the last time I bought a battery for the car -- from a non-Ford source -- I had starting problems because the installer didn't know that some sort of computer software update was apparently required. I figured that a Ford dealership installi...
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Service Rating Great service!! By nyprinva on 06/09/13 09:00:45 AM PDT
Recommend this dealer? Yes

I bought my focus from Cowles Ford 4 years ago and the sales rep. was very professional and not pushing like other car dealerships. I have since taken my car there for all services needed. Matt G. in the service department has always been very helpful and extremely professional. The service team alw...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Very happy with the service at Cowles By isend5oh1 on 07/18/12 01:27:43 PM PDT
Recommend this dealer? Yes

Have had all of our cars serviced at Cowles FOrd for many years. The staff is always helpful and listens to my concerns. Work done quickly, and they always offer to run my car through the wash! Would highly recommend this dealer for service and sales.
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Comments (1)
Service Rating Horrible Service By zaku on 10/16/07 12:00:00 AM PDT
Recommend this dealer? No

I bought a used car from this dealer, and it was a different model from what they sell it was a Japanese car instead of a american ford. Therefore when the car broke down on the 4th day convienently one day right after the return policy. I called and asked to get the broken parts which was diagonose...
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