Cowles Nissan Service Reviews
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Cowles Nissan Service Reviews

  • 14777 Jefferson Davis Hwy
  • Woodbridge, VA 22191 (map)
  • (877) 715-8569
  • Chat with Dealer

Service Reviews

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Service Rating Poor Information and Timing By Dmartin25 on 07/07/16 12:11:14 PM PDT
Recommend this dealer? No

I spoke with a female rep of this particular Nissan about a tire rotation. She told me that it would take 30min and that I should not make an appointment because it can be placed in the express lane. My wife called the next day and spoke with the same lady and she said the same thing so during my lu...
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Service Rating Great customer services By Terra83 on 07/01/16 10:47:54 AM PDT
Recommend this dealer? Yes

Steve the Asst service manger at Cowels Nissan fid an excellent job. He kept me updated with the status of my vehicle and met all of my needs.
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Service Rating oil n filter change, overall check By Sunnyday22 on 06/27/16 07:04:51 AM PDT
Recommend this dealer? Yes

Professional and informative staff, explain things well.
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Dealer Response

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Cowles Nissan. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you aga... Read more

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Service Rating Great Services By GGibbs71 on 06/27/16 02:33:30 AM PDT
Recommend this dealer? Yes

I really like the service provided by Myra. She is the best customer service rep.
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Dealer Response

We are truly grateful for this awesome review! We are thrilled that Myra was able to take care of you. She is a great asset to our team and we appreciate her providing you with the service that you deserve. It was a pleasure to assist you and please let us kno... Read more

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Service Rating Service Experience By Carilynn on 06/26/15 08:08:23 AM PDT
Recommend this dealer? Yes

Kirsten is by far the best service rep. at Cowles Nissan. SHe is courteous, informative and truly loves what she does. She always makes sure you are getting the best service. I feel Kirsten goes above and beyond at times with my encounters with her!!!
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Dealer Response

Carilynn, thanks so much for the nice review! Kirsten is a key component of our team and will be thrilled to hear how her great customer service has produced another satisfied customer. I'll be sure to pass along your compliments to her. We appreciate your b... Read more

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