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Hall Honda Virginia Beach Sales Reviews

  • 3516 Virginia Beach Blvd
  • Virginia Beach, VA 23452 (map)
  • (888) 705-9801
  • Chat with Dealer
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Sales Rating Excellent service Written by dan336 on 03/05/14 12:19:47 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I was looking for a Civic to replace my Toyota. Hall had just what I was looking for. Outstanding customer service from the moment I walked in. I didn't feel pressured by any of the sales staff. As a matter of fact Jeff, our salesman, went above and beyond for our satisfaction. I am extremely happy ...
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Sales Rating Awful buying experience Written by JustinC757 on 01/25/14 10:37:30 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

First off, I’m generally not “that guy” – the one that complains about poor consumer experiences - but the sheer degree of failure in our situation is alarming. Recounting the whole experience in its entirety here would be pointless (and very time consuming), but I can assure you that the one st...
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Sales Rating Need customer services training Written by fairclothao on 12/26/13 04:04:23 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

On 21 Dec 13 my family and I stop to look at a Honda pilot. Although we were greeted by at least 4 employees, not one ask if we needed any help or offered to show us the pilot. I was truly upset by this, we have purchased seer real vehicle from hall dealerships and this is the first time we were eve...
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Sales Rating Third Time Isn't The Charm at Hall Honda Written by aditommaso on 10/07/13 09:26:29 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

On September 7th., my wife and I purchased a 2013 Civic from HH; we purchased our 2013 Accord last year and several years before that our first Accord all from the same salesperson. We went back for the Civic because of our previous good experiences. This time was much different, it was simply put, ...
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Dealer Response

We apologize for your experience with our dealership. We take feedback like this very seriously and I certainly would like to discuss it further and attempt to make it right. I have contacted you by phone and e-mail without success. Perhaps we do not have the ... Read more

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Sales Rating hall honda finace department the worst Written by benjamin11 on 09/24/13 12:39:39 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

sale man great nice guy had car 2 weeks was not even mine and they never called to tell me and just kept running my credit to any one and every body got finance from my bank and bought the car but they never once called to tell me they was a prpolem I had to call them and car was over priced. never ...
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Dealer Response

Dear Benjamin, I apologize for your experience with our dealership. I assure you that we make every effort to obtain acceptable finance terms for every customer. It sounds like we should have communicated with you differently and again I apologize. I take yo... Read more

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