Checkered Flag Toyota Scion Service Reviews
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Checkered Flag Toyota Scion Service Reviews

  • 5301 Virginia Beach Blvd
  • Virginia Beach, VA 23462 (map)
  • Chat with Dealer

Service Reviews

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Service Rating service reviee By PeterHahn on 07/25/16 05:30:39 AM PDT
Recommend this dealer? Yes

I like the late night drop off . Next morning I'm called with an update of the work to be done. Finally, I'm called when the car is ready for pick up.
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Dealer Response

Thanks for giving us the opportunity to service your car, Peter. I am happy to hear that everything went well for you. Drive safely. Sincerely, Josh Hamilton - General Manager

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Service Rating Checkerd Flag By MsAnne7 on 07/11/16 09:51:06 AM PDT
Recommend this dealer? Yes

Personal attention and quickness. Representatives were friendly and kept me informed of what need to be done while I waited.
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Dealer Response

We appreciate your time to share us this review. I am pleased that our staff was able to provide you a friendly and quick service experience. Thank you and please donít hesitate to contact us if you have any questions or concerns about your car. Sincerely, ... Read more

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Service Rating Checkered Flag By Mkirk42 on 07/11/16 07:40:16 AM PDT
Recommend this dealer? Yes

The representative that took care of me and arranged all my service was second to none, she was impeccable, seriously like I was her best friend, fast efficient, courteous, so amazing wouldn't go anywhere else.
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Dealer Response

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the ... Read more

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Service Rating Excellent employees and service By A_Valete on 06/27/16 07:26:36 PM PDT
Recommend this dealer? Yes

nice employees, they took care of me. I had another appointment for a recall the following week, they decided to take care of it that day I was there for another issue. I liked how they did that. Thanks
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Dealer Response

Thank you so much for taking the time to write such great feedback! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you ha... Read more

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Service Rating A Mixed Review - Excellence and Disappointment By terrement on 06/27/16 07:16:56 AM PDT
Recommend this dealer? Yes

Our service rep for the day Stephanie was professional, polite and thorough. She answered all of my questions and informed me of things that i did not know to ask. I gave her the highest marks in the survey from Toyota national office.
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Dealer Response

We are truly grateful for this awesome review! We are thrilled that Stephanie was able to take care of you. She is a great asset to our team and we appreciate her for providing you with the service that you deserve. Thank you again and we look forward to the o... Read more

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