Checkered Flag MINI
Customer Reviews of Checkered Flag MINI
Wonderful experience!
by 01/03/2024
onIt was such a pleasant experience which is why I leaned into purchasing a car from you all instead of the other brand/dealer I was considering.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Five stars
by 03/29/2024
onDaniel Davis always takes care of me very sweet and kind to me always
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
My mini experience
by 02/28/2024
onDaniel is great at keeping me informed and walks me through the process every step of the way.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Customer Service
by 02/04/2024
onDaniel was very helpful!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Excellent
by 02/02/2024
onGuidance in selecting the needed service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Mini
by 01/06/2024
onTrustworthy
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Wonderful experience!
by 01/03/2024
onIt was such a pleasant experience which is why I leaned into purchasing a car from you all instead of the other brand/dealer I was considering.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Service, thank you Vicki!
by 12/13/2023
onI liked how happy they were to help me and the family through the process, specially Vicki she guided me and my family through the whole process. And for that, we are very grateful.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
MY 4TH MINI COOPER FOR CHECKERED FLAG MINI OV VA BCH
by 12/01/2023
onNEW CAR BUYING EXPERIENCE - I just purchased my fourth (4th) Mini Cooper for Checkered Flag Mini of Virginia Beach. As you can see I continue to bring my business to one dealership. There are good reasons for my loyalty. One: The Customer Service is the best in the business. This trip I had Vicki Sexton as my Sales person. She was marvelous. She took me around to the see the inventory at the dealership, but nothing peaked my interest. Without missing a beat she sat me down and pulled up her computer. She sat with me through the process of building my new 2024 Mini Cooper Countryman S ALL4 from scratch. I had tried it on line myself and the process was okay but I really needed an expert to help me make some critical choices. Vicki was that expert! If you want someone to help you from start to finish/delivery, Ms. Vicki Sexton is your go to sales person. Hopefully she will be there to help me purchase my next Mini. Keep up the fantastic work Vicki. I really appreciated everything you help me with. I LOVE, LOVE, LOVE my new Mini.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Underside video and a loaner!! Thank you.
by 11/17/2023
onThe video of the underside of my MINI and the explanation of needed services was awesome. I also like that I was able to get a loaner. It is pretty cool to maintain and service my MINI where we purchased it almost 19 years ago.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Awesome performance
by 08/29/2023
onThe personal touch demonstrated by Daniel and the service department. Also appreciated is how quickly service was performed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Hassle Free
by 08/14/2023
onThe service area is clean and well taken care of. The front desk service provider, Daniel kept me informed every step of the way. I have interacted with him on several previous occasions and he is always professional. Always. I am so impressed that I am seriously considering purchasing my fourth MINI. The overall experience is extremely pleasant and hassle free.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Nice feeling
by 08/04/2023
onGood customer service and the facilities were clean and well arranged. Everyone was friendly and presented the company well very welcoming.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Checkered Flag MINI
by 07/28/2023
onDaniel Davis, the service manager, is always helpful and professional. He answers questions directly and explains, in detail, what is being done to the vehicle.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Mini Cooper Purchase
by 06/05/2023
onI was helped by Jacob Cadogiin and Thom Coyle. They were both very knowledgeable and helpful. I like the no negotiation/ no negotiation policy. I was very satisfied with my visit. It is my third time buying a mini and I love the car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Fantastic Service!
by 05/17/2023
onDaniel kept me posted on everything that was going on with my car, and arranged for rides to and from my home as needed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Satisfied Customer
by 05/02/2023
onEveryone was courteous and friendly. When servicing my car, I appreciate the upfront pricing and especially appreciate the personal touches.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service
by 05/01/2023
onEveryone there is super friendly, subject knowledgeable, and willing to help with anything.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Wonderful Checkered FLag mini Service
by 04/18/2023
onDaniel, the Mini Service Manager ALWAYS does an awesome job of setting my appt up and over communicating to make sure i am aware of what is happening!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Friendly service
by 04/17/2023
onVery friendly and straightforward staff. I always feel welcomed there.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Maxi service for Mini cars
by 04/05/2023
onDaniel's knowledge and willingness to help. Coffee machine. Quality of work.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
My first MINI!
by 02/01/2023
onHonest, direct, clear, and efficient communication. Asked what I needed and then provided it without any unnecessary information.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes