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Checkered Flag MINI

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Customer Reviews of Checkered Flag MINI

4.8
Overall Rating
4.76 out of 5 stars(211)
Recommend: Yes (35) No (2)
Write a review: Sales | Service
5 out of 5 starssales Rating

Wonderful experience!

by Elaine on 01/03/2024

It was such a pleasant experience which is why I leaned into purchasing a car from you all instead of the other brand/dealer I was considering.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
211 Reviews
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5 out of 5 starsservice Rating

Five stars

by Connie on 03/29/2024

Daniel Davis always takes care of me very sweet and kind to me always

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

My mini experience

by Tj on 02/28/2024

Daniel is great at keeping me informed and walks me through the process every step of the way.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great Customer Service

by Margaret on 02/04/2024

Daniel was very helpful!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Excellent

by Thomas on 02/02/2024

Guidance in selecting the needed service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Mini

by Joanne on 01/06/2024

Trustworthy

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Wonderful experience!

by Elaine on 01/03/2024

It was such a pleasant experience which is why I leaned into purchasing a car from you all instead of the other brand/dealer I was considering.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great Service, thank you Vicki!

by Rey on 12/13/2023

I liked how happy they were to help me and the family through the process, specially Vicki she guided me and my family through the whole process. And for that, we are very grateful.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

MY 4TH MINI COOPER FOR CHECKERED FLAG MINI OV VA BCH

by SHARON on 12/01/2023

NEW CAR BUYING EXPERIENCE - I just purchased my fourth (4th) Mini Cooper for Checkered Flag Mini of Virginia Beach. As you can see I continue to bring my business to one dealership. There are good reasons for my loyalty. One: The Customer Service is the best in the business. This trip I had Vicki Sexton as my Sales person. She was marvelous. She took me around to the see the inventory at the dealership, but nothing peaked my interest. Without missing a beat she sat me down and pulled up her computer. She sat with me through the process of building my new 2024 Mini Cooper Countryman S ALL4 from scratch. I had tried it on line myself and the process was okay but I really needed an expert to help me make some critical choices. Vicki was that expert! If you want someone to help you from start to finish/delivery, Ms. Vicki Sexton is your go to sales person. Hopefully she will be there to help me purchase my next Mini. Keep up the fantastic work Vicki. I really appreciated everything you help me with. I LOVE, LOVE, LOVE my new Mini.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Underside video and a loaner!! Thank you.

by Cameron on 11/17/2023

The video of the underside of my MINI and the explanation of needed services was awesome. I also like that I was able to get a loaner. It is pretty cool to maintain and service my MINI where we purchased it almost 19 years ago.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Awesome performance

by Rp99_ on 08/29/2023

The personal touch demonstrated by Daniel and the service department. Also appreciated is how quickly service was performed.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Hassle Free

by Monica on 08/14/2023

The service area is clean and well taken care of. The front desk service provider, Daniel kept me informed every step of the way. I have interacted with him on several previous occasions and he is always professional. Always. I am so impressed that I am seriously considering purchasing my fourth MINI. The overall experience is extremely pleasant and hassle free.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Nice feeling

by Christopher on 08/04/2023

Good customer service and the facilities were clean and well arranged. Everyone was friendly and presented the company well very welcoming.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Checkered Flag MINI

by Robert on 07/28/2023

Daniel Davis, the service manager, is always helpful and professional. He answers questions directly and explains, in detail, what is being done to the vehicle.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Mini Cooper Purchase

by Judith on 06/05/2023

I was helped by Jacob Cadogiin and Thom Coyle. They were both very knowledgeable and helpful. I like the no negotiation/ no negotiation policy. I was very satisfied with my visit. It is my third time buying a mini and I love the car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Fantastic Service!

by Tanya on 05/17/2023

Daniel kept me posted on everything that was going on with my car, and arranged for rides to and from my home as needed.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Satisfied Customer

by Debra on 05/02/2023

Everyone was courteous and friendly. When servicing my car, I appreciate the upfront pricing and especially appreciate the personal touches.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service

by Don on 05/01/2023

Everyone there is super friendly, subject knowledgeable, and willing to help with anything.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Wonderful Checkered FLag mini Service

by Kenneth on 04/18/2023

Daniel, the Mini Service Manager ALWAYS does an awesome job of setting my appt up and over communicating to make sure i am aware of what is happening!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Friendly service

by Bill on 04/17/2023

Very friendly and straightforward staff. I always feel welcomed there.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Maxi service for Mini cars

by Dale on 04/05/2023

Daniel's knowledge and willingness to help. Coffee machine. Quality of work.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

My first MINI!

by David on 02/01/2023

Honest, direct, clear, and efficient communication. Asked what I needed and then provided it without any unnecessary information.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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