Print | Edit this listing

Rosenthal Mazda Sales Reviews

  • 8525 Leesburg Pike
  • Vienna, VA 22182 (map)
  • (866) 983-4516
  • Chat with Dealer
Sort By:
Sales Rating Horrible Customer Services Written by shenag on 09/03/14 04:34:48 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

As a Business Trainer for a Fortune 500 Company, I train associates and managers on how to maintain customers, how to excel in customer service, and how to treat every customer who calls or walks through our front door with outstanding customer service. From the moment I arrived at Rosenthal Nissan ...
Read the full review

Sales Rating Don't trade in here Written by jst_2014 on 04/02/14 08:00:42 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

No matter what, do not trade your car in here. They quoted me $3,000 below what other dealers did. I sold elsewhere and used check for downpayment. They'll give you some song and dance about wholesale, auction, anything to justify paying you FAR below your car's market value. Also, if you aren't f...
Read the full review

Sales Rating Not trustworthy Written by inthesetty on 10/22/13 08:42:04 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I had negotiated prices via email before my husband went, but they added on a whole bunch of extra fees which brought our payment WAY up. My husband ended up feeling so uncomfortable he just got up and left as they were pushing him.
Read the full review

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Rosenthal's Sales Manager Does Not Honor His Word Written by ikeepmyword on 09/05/12 11:55:11 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Caution! Do not purchase a car from this dealership. Do not buy a car from Rosenthol! Even if it is a great deal. It most likely is NOT the deal you believe it to be. If you think you have negotiated a price, don't expect to actually receive it. You will not. After all the smoke and mirrors that t...
Read the full review

ADVERTISEMENT
ADVERTISEMENT
Have a question? We're here to help!
Chat*
Chat online with us
Email
Email us at help@edmunds.com
*Available daily 8AM-5PM Pacific
Phone*
Call us at 855-782-4711
SMS*
Text us at ED411