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Koons GM Corner Service Reviews

  • 2000 Chain Bridge Rd
  • Vienna, VA 22182 (map)
  • Chat with Dealer
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Service Rating Ignition Recall By Richard3800 on 11/14/14 11:30:52 AM PST
Recommend this dealer? Yes

The last visit to Koons was for the Ignition switch recall. You did a good job. I just wish that GM had done a better job of informing me that all car keys were needed to complete the recall. Because of that I wasn't fully prepared.
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Service Rating Koons Deealership By radcliffejack on 11/11/14 04:01:36 PM PST
Recommend this dealer? Yes

I have found the dealership to be very responsive and I enjoy the feeling of assureadness that everything is done properly and in a timely manner.
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Service Rating Great Experience at Koons By KSummerville on 10/28/14 09:41:06 AM PDT
Recommend this dealer? Yes

Everyone in Service was friendly, professional and helpful. I had a nail in a tire which would not hold air so am grateful to Steve Wauldron for squeezing me in. The cashier and everyone were very nice and courteous. Kudos to them all!
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Service Rating Koons Service Rocks! By Tim_Maroney on 10/21/14 02:46:35 PM PDT
Recommend this dealer? Yes

This was one of the best customer service experiences I have ever had. I was on my way from D.C. to my home in NC and needed a brake light replaced for night time driving. I dropped in unannounced without an appointment in the middle of a Friday afternoon. The service representative Bill was exterem...
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Service Rating Wow! By Ola_1987 on 10/21/14 09:22:35 AM PDT
Recommend this dealer? Yes

I came in to have my oil changed, and when I was told that this location was fully booked for the weekend- Mr. Steven Wauldron came out to greet me, and he made sure that my car was fully prepared! I was amazed as my car was ready within less than 45 minutes, he was very optimistic, welcoming, and v...
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