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Koons GM Corner Service Reviews

  • 2000 Chain Bridge Rd
  • Vienna, VA 22182 (map)
  • Chat with Dealer
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Service Rating Acadia Denali 2012 By sjyhome on 12/19/14 01:01:05 AM PST
Recommend this dealer? Yes

Service rep. Evan did a great job. Kept me informed and took care of all service needs. And the clean car on return was a great closure to the service. Great job!!
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Service Rating Recall Service By Ivyhall79915 on 12/19/14 01:00:47 AM PST
Recommend this dealer? Yes

Amazingly this was the best experience that I ever had from begin to end working with your service department. If this continues your customers will be very grateful. Thanks!
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Service Rating Excellent service from Koons Tyson Chevrolet By AWDebban on 12/19/14 12:49:59 AM PST
Recommend this dealer? Yes

I was there for a manufacturers recall on my 2015 Corvette. Service was prompt and courteous. I was in and out in less than 1/2 hour.
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Service Rating Coolant Leak By MarciaRCarlson on 11/25/14 03:04:16 PM PST
Recommend this dealer? Yes

Patrick was very helpful: I was concerned problem wasn't corrected. I spoke with a service advisor the night before in Patrick's absence. Patrick followed up with me very early the next morning. He also asked me to call him if any more problems. So far everything has been fine.
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Service Rating Ignition Recall By Richard3800 on 11/14/14 11:30:52 AM PST
Recommend this dealer? Yes

The last visit to Koons was for the Ignition switch recall. You did a good job. I just wish that GM had done a better job of informing me that all car keys were needed to complete the recall. Because of that I wasn't fully prepared.
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