MINI of Sterling Service Reviews
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MINI of Sterling Service Reviews

  • 21826 Pacific Blvd
  • Sterling, VA 20166 (map)
  • (877) 885-1381
  • Chat with Dealer

Service Reviews

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Service Rating Not Worth Going To By hdillon1 on 04/29/16 09:04:20 PM PDT
Recommend this dealer? No

This service location has completely lost me as a customer. I took my mini in for a, 'diagnostic check'. They convinced me to have a full $170 assessment done - which they guaranteed they would figure out why my MINI was experiencing its issue. I was also vaguely told that in the event they could no...
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Service Rating tire replacement; heating repair By petster on 12/12/14 04:17:42 PM PST
Recommend this dealer? Yes

Excellent experience with the service dept at this dealership for almost 10 yrs and 3 leased miniCoopers. Recent service reps Jim Betts and Eduador Bendeck were fabulous, really followed thru on the jobs.
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Service Rating MINI of Sterling's Service Made My Weekend By JusSoSloW on 10/20/14 10:00:40 PM PDT
Recommend this dealer? Yes

I took my Hardtop S in for an oil change not long ago and was impressed by how fast they moved and got things done, even with so many vehicles ahead of me. Last week, when my check engine and temperature lights came on, I had the warranty company tow it into them immediately. Ed was able to get me...
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Service Rating Great Service Department By bit_bucket on 08/08/14 08:46:05 AM PDT
Recommend this dealer? Yes

These guys are top notch. Never felt I was being taken advantage of. They are very meticulous in their work, and the mechanics even took time to show me needed work. In the front office, Drew is awesome. My car has been to them for service / warranty work 3 times now, and I will always be going to t...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Worst service experiences ever, made me hate my Mini By minifan10 on 03/02/10 12:00:00 AM PST
Recommend this dealer? No

I leased a Mini in 2007 and could not have been happier. I was so excited about my new car, that is until I needed to take it in for service. Since my car was one of the first of the new production line in 2007, it seemed to have more "bugs" than I expected. Scheduling service when there was an abno...
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