Koons Sterling Ford
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"1st car purchase"... very much rewarding
Written by 05/14/2013
onI bought my 2011 Ford Fiesta from this location approximately 2 years ago... and it was one of the most rewarding decisions I have ever made.
First car purchase for me (previous vehicle was given to me)...so I was doing my due diligence comparing prices from all nearby dealerships. I was also in the market since my previous car (93' Saturn) was no longer working...thus I was without a form of transportation during my car hunt.
This particular location had the best sticker price at the time so I decided to check them out.
Enrique R. was the car salesman who assisted me from beginning till end.
I never felt pressured, he understood where I was coming from, and respected me trying to be an informed customer.
My mind was at ease when I decided to purchase a Ford Fiesta...however, the one I was particularly keen on was unfortunately not in the color/version I desired (automatic / Dark Grey color scheme).
He went above and beyond by locating the version I desired from another Ford dealership 250+ miles away...he was able to deliver it to Sterling, VA within 2 days...
He also provided me a vehicle to drive around with in the interim given that I didn't have a vehicle at the time.
We all can recall how nervous and stressful the "1st Car Purchase" may be...yet for me I can peacefully state mines was very much extraordinary.
I just would like to commend this location for offering a great experience for me...as well as Enrique.
I'm a very selective individual when it comes to trusting people...but Enrique came across as a very genuine person, thank you again.
I hope for those who read my message can include Koons at Sterling / Enrique a chance to earn your business.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes