Brown's Dulles Nissan Service Reviews Dealerships
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Brown's Dulles Nissan Service Reviews

  • 45155 Towlern Pl
  • Sterling, VA 20166 (map)
  • (888) 379-4940
  • Chat with Dealer
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Service Reviews

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Service Rating First Oil Change! By Kaseyb on 02/04/15 06:41:43 AM PST
Recommend this dealer? Yes

I really appreciate the fact that I dropped my car off at 5pm for an 8am appointment the following day and it was ready by 6pm. The guy who checked in my car was extremely polite and patient with me as I was nervous and had some questions, this is the first time I've not done my oil change myself an...
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Dealer Response

Thank you so much for taking the time to write this review. I am very happy to hear about your positive experience at Brown's Dulles Nissan. If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and sp... Read more

All Comments (1)
Service Rating versa 2010 By Guenter1951 on 12/19/14 12:56:07 AM PST
Recommend this dealer? Yes

I saw Terry without an appt. and he took me right in with my versa, I got a shuttle home and was picked up after 3hrs no problem.
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Dealer Response

Thank you for the review. We appreciate your taking time to do this. We try to make adjustments to the daily schedule for those customers we need to walk in and out without a scheduled appointment. I am very happy we were able to accommodate your vehicle! Take... Read more

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Service Rating Great service experience By RodBartlett on 11/09/14 08:01:37 PM PST
Recommend this dealer? Yes

I liked the ability to catch a shuttle bus to work after dropping my car off and to be picked up again once the service was complete. I really appreciated my car coming back washed.
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Dealer Response

Rod, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care... Read more

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Service Rating Very pleased with work performed By CarlyFW on 10/17/14 08:21:14 AM PDT
Recommend this dealer? Yes

Our appointment didn't go as smoothly as they usually do, and we have no issues with that. Once the car was ready for pickup the Service Dept staff did an excellent job of explaining the work performed and assisted us with reviewing the bill. Very pleased with the outcome!
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Comments (1)
Service Rating Service By billcinva on 10/11/14 02:05:58 PM PDT
Recommend this dealer? Yes

Parts needed for repairs were ordered without my asking, had all my prior service records from my dealership in AZ.
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Dealer Response

Bill, Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write the review. It really matters to our dealership! ... Read more

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