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BMW of Sterling Service Reviews

  • 21826 Pacific Blvd
  • Sterling, VA 20166 (map)
  • (888) 465-0427
  • Chat with Dealer
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Service Rating 60000 miles service By bill2323 on 03/05/14 06:32:36 AM PST
Recommend this dealer? Yes

Prompt and professional service. Service consultant AJ was very helpful and accommodating. He explained all service performed.
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Service Rating Top Quality Service Representatives By lefty83 on 02/21/14 09:02:03 AM PST
Recommend this dealer? Yes

Paid lots of money for our Mini Service Plan. Was not always happy with the results until I met Shawn P., your Service Rep. He takes over the vehicle's maintenance when I arrive and my worries are over. I also know that Shawn cannot do the work alone. I hope we continue to make such a favorable rep...
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Service Rating 2011 Mini Countryman Quality By MisbehavinMini on 01/30/14 05:23:10 AM PST
Recommend this dealer? Yes

Excellent, courteous service. However, I am losing confidence in the quality of my 2011 Countryman. With less than 20k miles, over a period of a few months, the car developed an engine oil leak, the high pressure fuel pump had to be replaced, the right front headlight started to fog inside. Most rec...
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Service Rating Service/ Repaires By easyelias on 12/18/13 01:03:18 PM PST
Recommend this dealer? Yes

Special Thanks to Mr. Louis L. for making arrangements to have my car picked up/towed in for needed engine repairs and providing a loaner car. Thanks again and keep up the excellent work.
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Service Rating Good economy equals bad service By jonesma3 on 05/02/13 05:14:29 PM PDT
Recommend this dealer? No

This dealership is thriving because they are in one of the country's wealthiest counties not because of their skill, professionalism or integrity. Our car has been in for three failed repairs for an airbag warning light and two repairs for a catastrophic engine failure that left the vehicle lurching...
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