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Toyota Scion of Stafford Service Reviews

  • 95 Garrisonville Rd
  • Stafford, VA 22554 (map)
  • (888) 764-8895
  • Chat with Dealer
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Service Rating My buying experience at Rosner Toyota in Stafford. By miles316 on 09/09/13 09:42:36 AM PDT
Recommend this dealer? Yes

I have bought many cars - Buying a car is hardly a pleasurable experience. The folks at Rosner Toyota in Stafford displayed an impeccable level of fastidious customer care. Paper work took less than 30 minutes to complete, and we were on our way with car. If you are in the market for a Toyota, and y...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Quick and reliable By boogiegolf on 02/19/12 06:08:21 PM PST
Recommend this dealer? Yes

Im new to the area and am glad that Toyota of stafford is my local dealership. I don't have much spare time and they always seem to get me in and out. Thanks to the service manager Robert Crook.
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Dealer Response

Thank you for giving us a shot since you are new to Stafford. We try to service all of our customers in a timely manner because we know that everyones time is valueable.

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Service Rating Elly rocks!!! By bigslugger on 02/17/12 06:00:00 AM PST
Recommend this dealer? Yes

Elly Coats is the best service rep I have ever dealt with. I come in every 5,000 miles to get my free oil and filter change that came with the purchase of my new 4runner. She always takes care of me and the shuttle service is also a huge plus. Thanks Elly! See you in a next time :)
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Dealer Response

Elly is a great asset to our company and we thank you for the kind words. We are glad you appreciate the benefits of Rosner Rewards and hope that you continue to service your new vehicle here. Have great day!

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Service Rating Free Donuts!!! By markshome on 02/16/12 05:27:19 AM PST
Recommend this dealer? Yes

James King in Service Dept. for Toyota of Stafford has always been a stand up guy when it comes to servicing my vehicles. I trust his opinion and value that he honest and straight forward with me. I will continue to use Toyota of Stafford for service for all my vehicles. Thanks for the free donuts a...
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Dealer Response

Thank you for your reply. James King has been with our company for over 8 years and is a great employee. Glad your children like our donuts and hot chocolate! See you next time!

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Service Rating Rosner Toyota of Stafford Service By jeffrey_c on 02/13/12 09:14:21 AM PST
Recommend this dealer? Yes

Rosner Toyota of Stafford has been serving our family for as long as they have been open. The service department has extremely competent professional advisors that provide the best service for our vehicles. From regular oil changes to full service visits at 30K, 60K and beyond they are fast, efficie...
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Dealer Response

Thank you for your reply and your kind review of our service department. I know that they all take their job very seriously from the porters to the techs and they carry themselves in a professional manner. We will see you next time you have one of your Toyota'... Read more

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