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Sheehy Volkswagen of Springfield Service Reviews

  • 6601 Backlick Rd
  • Springfield, VA 22150 (map)
  • (888) 716-7089
  • Chat with Dealer
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Service Rating State Inspection By Driver_86 on 11/21/14 09:54:14 AM PST
Recommend this dealer? Yes

The State inspection was completed within the time stated - one hour. The waiting room is comfortable, the people were pleasant and they washed my car. Very nice experience.
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Dealer Response

Thank you for the 5-star review! We are happy to hear that you had a pleasant experience in our service department. We appreciate your business and we look forward to working with you in the future!

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Nightmare at service bay By dan_in_va on 11/19/11 09:03:27 AM PST
Recommend this dealer? No

I took my 2012 Jetta to Springfield VW for its "Courtesy Vehicle Check", required within 90 days of delivery, 3000, or 6000 miles, depending on which VW-supplied document you read. The car required additional remedial attention, largely due to a shoddy Pre-Delivery Inspection (PDI). On delivery, th...
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Service Rating BEWARE of the service department at VW Springfield! By sblack1 on 01/09/11 05:48:57 PM PST
Recommend this dealer? No

If the service department is any indication of how this dealership is run, then I'm sure they will be out of business soon. The only there that is competent is Matt. Ben seems like he always has a chip on his shoulder. He treats his employees very badly...in front of customers! I'm taking my busines...
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Service Rating I love VW Springfield By gag2 on 12/13/10 11:37:04 AM PST
Recommend this dealer? Yes

There are many wonderful things about the service department: they are cordial, competent, and highly professional and knowledgeable. I brought my vehicle into Volkswagen last week and was very pleased with the service department's efficiency. Because I work two jobs, I need to be at work on time. I...
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Service Rating Great service for my VW and Nissan By bkimbel on 11/16/10 12:00:00 AM PST
Recommend this dealer? Yes

I have always received excellent service concerning PM and repairs for my Passat. The service is so great that I avoid the Nissan dealership and use VW Springfield to service my xTerra as well.
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