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Sheehy Volkswagen of Springfield Service Reviews

  • 6601 Backlick Rd
  • Springfield, VA 22150 (map)
  • (888) 716-7089
  • Chat with Dealer
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Older Reviews (over 2 years old)

This dealer does not have any current reviews. The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Nightmare at service bay By dan_in_va on 11/19/11 09:03:27 AM PST
Recommend this dealer? No

I took my 2012 Jetta to Springfield VW for its "Courtesy Vehicle Check", required within 90 days of delivery, 3000, or 6000 miles, depending on which VW-supplied document you read. The car required additional remedial attention, largely due to a shoddy Pre-Delivery Inspection (PDI). On delivery, th...
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Service Rating BEWARE of the service department at VW Springfield! By sblack1 on 01/09/11 05:48:57 PM PST
Recommend this dealer? No

If the service department is any indication of how this dealership is run, then I'm sure they will be out of business soon. The only there that is competent is Matt. Ben seems like he always has a chip on his shoulder. He treats his employees very badly...in front of customers! I'm taking my busines...
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Service Rating I love VW Springfield By gag2 on 12/13/10 11:37:04 AM PST
Recommend this dealer? Yes

There are many wonderful things about the service department: they are cordial, competent, and highly professional and knowledgeable. I brought my vehicle into Volkswagen last week and was very pleased with the service department's efficiency. Because I work two jobs, I need to be at work on time. I...
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Service Rating Great service for my VW and Nissan By bkimbel on 11/16/10 12:00:00 AM PST
Recommend this dealer? Yes

I have always received excellent service concerning PM and repairs for my Passat. The service is so great that I avoid the Nissan dealership and use VW Springfield to service my xTerra as well.
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Service Rating Worked With Me By gavino1 on 11/05/10 12:00:00 AM PDT
Recommend this dealer? Yes

Ask for Tim. He will work with you, tell you what needs doing now, what will be an issue in the future and keeps his word about keeping calling you with the progress of the work. Years ago I went to Alexandria VW but they were a nightmare to deal with - rude and took all day to do an oil change on...
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