Safford Chrysler Jeep Dodge Ram of Springfield Service Reviews
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Safford Chrysler Jeep Dodge Ram of Springfield Service Reviews

  • 6801 Commerce St
  • Springfield, VA 22150 (map)
  • (888) 721-4615
  • Chat with Dealer

Service Reviews

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Service Rating Ripped off and poor quality work By sonar_t2 on 11/11/15 02:59:31 PM PST
Recommend this dealer? No

Lots of problems, two big ones with the Service Department. Lots of reviews on here are correct about the inability to talk to the service department if you are not standing in front of them. No return calls or a lot of waiting for someone to answer the phone when you call them (Problem 1). Also, g...
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Service Rating Superb Service---Superb Staff ! By DonH7 on 03/28/15 01:41:50 PM PDT
Recommend this dealer? Yes

I bring our Chrysler Town & Country to Safford because I know the job will be done right and on time by quality people. Hats off to Richard Haidacher, my service advisor---he really knows my car and is so helpful and friendly. The maintenance work this time was performed expertly by Mason and Nick--...
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Service Rating 2 hours plus for an oil change By jeep2014owner on 05/15/14 01:15:03 PM PDT
Recommend this dealer? No

VERY dissatisfied with this dealership... I booked apt for 7:30 am left after 9:30am The worst is they all took it out on me for asking why it took so long. Left my keys at the cashier and I had to look for my car in the rain... Rude lady Ms. O service person talks down to you and then refused to...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Poor Service By isisqueen5 on 07/02/09 12:00:00 AM PDT
Recommend this dealer? No

I brought my car in a couple of weeks ago to have work done due to a failed state safety inspection. My car was only 2 1/2 years old and I asked if the needed repairs would be covered under warranty. I was told "no" and was charged a total of $600 to have the work done. Recently, my car failed in...
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