Easy, Painless TransactionWritten by edmundb on 12/17/07 12:00:00 AM PST Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
My experience with Safford Dodge of Springfield was easy and painless. Contact started after I selected a Dodge RAM model and built it out on the Dodge web site (including the hard to find manual transmission). The closest deal happened to be Safford Dodge of Springfield. I received and responded to e-mail messages for some time until the "Internet Specialist" informed me that they had several RAM 1500's with manual transmissions available at another site. They provided me details, moved the truck I selected to their dealership and I test drove it one Saturday afternoon. On the following Monday, I e-mailed a few questions on the truck and on the next day I e-mailed a price offer. This offer was based on the TMV from Edmunds.Com and the pricing on Kelly Blue Book. I thought my price was an extremely low offer. They accepted my offer and I went by the dealership on Tuesday night. I was in and out of the dealership in about an hour. At no time did I feel pressured to buy the truck.