Checkered Flag Honda
Customer Reviews of Checkered Flag Honda
2024 Pilot Touring
byon 04/03/2024
Checkered Flag Honda was not my first stop, but it was my last. After walking in and working with Sherri Frank, it was a seamless process with her no-pressure approach. She was so knowledgeable about the Pilot I was looking at, taking her time to show me every feature it offered.
2024 Pilot Touring
byon 04/03/2024
Checkered Flag Honda was not my first stop, but it was my last. After walking in and working with Sherri Frank, it was a seamless process with her no-pressure approach. She was so knowledgeable about the Pilot I was looking at, taking her time to show me every feature it offered.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Dealership
byon 04/03/2024
My service advisor was very friendly and courteous. Everything went fine and on time. I have purchased 5 cars from Checkered Flag and have been extremely satisfied with the purchase and service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Checkered Flag Honda Service
byon 04/01/2024
Convenient responsive service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Very fast serice
byon 03/30/2024
I was in and out in less than an hour and 15 minutes for state inspection.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Customer Service
byon 03/29/2024
Jonathan was amazing. He had an excellent attitude and great customer service. He was very helpful and answered all of my questions.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent Customer Service
byon 03/29/2024
John Brown is very knowledgeable and provides excellent customer service every time I go in!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
2018 Accord
byon 03/29/2024
A well organized experience, great staff and atmosphere. Great communication during the process.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
Impeccable salesmanship and customer care
byon 03/25/2024
As soon as we walked in, we were acknowledged by anyone who saw us. We were immediately helped and had a great, honest interaction with the salesman and sales manager. Jadon was our salesman and was so kind and charismatic. He was not just there to go through the motions and wasn't a pushy type salesperson. He was so relatable and open to actually LISTEN to what our end goal was for a purchase. Marquis was the sales manager working that night and he was just as kind and empathetic to our goal. There was no haggling or trying to deter us from what we wanted to achieve. We didn't leave with a vehicle that night but did come back 2 days later and completed a sale with Jadon. Jadon was so communicative throughout the process and truly wanted us to have the outcome that worked for us, even if it meant choosing a different route. That kind of care is a rarity. When we completed the purchase, we were also assisted by Brian, who was as equally kind and helpful. I had never owned a Honda prior to this purchase, but your dealership and team is unmatched, in our eyes. Keep doing what you're doing, because you're doing it well!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
State inspection & Honda oil change
byon 03/25/2024
It was professional and courteous. Service was prompt.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Never Disappointed
byon 03/24/2024
My service advisor Jonathan Jacob was amazing to work with. He listened to my concerns, was compassionate, and reassuring that Honda would help resolve my car troubles. He has a very calming presence, kindness and friendly personality that makes him invaluable to Checkered Flag or anywhere he may be; his customer service skills are something any business would be fortunate to have. My repairs fell under a warranty, and while he wasn’t familiar with it, he never pushed back or made me feel like I had to fight to have the repair covered. He immediately checked in with Dave and assured me they would have it all figured out by the time I came back to pick up my car. He communicated my car status, and had it turned around in 24 hours.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Best vehicle purchase experience ever!
byon 03/24/2024
The zero pressure! Even when presenting the extras that were available, there was very little to no pressure which made the buying experience the best I’ve ever had when purchasing a vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Honda fit
byon 03/19/2024
My service rep was very informative and honest with me. I did not feel like anyone tried to take advantage of me in any way.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Maintenance on my 2006 Civic
byon 03/18/2024
Recommendations that were provided to me were clear and easy to understand. Pricing adjustments were made automatically when final amount was less than the initial proposals. Tech rep kept me informed of progress.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Exceptional service advisor.
byon 03/16/2024
My service advisor was Mr Brown. He was so patient and politely with me. Explain details with me about my required services. Even though the cost was a little surprised, but hope that could be paid off in the long run.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
1 Comments
6 stars if we could.
byon 03/06/2024
Pleasant, not rushed, pressured, or bullied. Alexis was professional and excellent salesperson.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Brenda Bennett
byon 03/06/2024
Excellent service. Not a long wait time for services to be completed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service!
byon 03/05/2024
quick, friendly service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
Bought new car
byon 02/26/2024
The professionalism of your staff, especially a big shout out to Mr. Carl Dyson
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great service
byon 02/23/2024
Expert work. Expert customer service. Timely. Warm and welcoming staff from valet on up. Top notch performance dealership and services. John Brown was a pleasure to work with.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
SERVICE WITH A SMILE!
byon 02/20/2024
From the time John Brown started my service, he was attentive and so kind. Very clear in helping me with my needs and wants. I was called and explained what else would be good to do to keep my car up in tip top shape that the service tech suggested. When I came to get my car, John walked me to my car and it was just a wonderful experience. I felt like I had met a friend.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Checkered Flag Honda 4lifer
byon 02/17/2024
Leon was amazing! Being a single mom, my one year old son goes where I go-so screaming baby and Leon managed to still make the process of buying a new car seamless. Amazing service. He didn’t get frustrated. He maintained an outstanding attitude. Definitely, went above and beyond from helping me with paperwork details to installing my sons car seat.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
1 Comments