Suttle Cadillac Sales Reviews
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Suttle Cadillac Sales Reviews

  • 12525 Jefferson Ave
  • Newport News, VA 23602 (map)
  • (877) 914-8883
  • Chat with Dealer

Sales Reviews

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Sales Rating Caution, third generation breaks customer service tradition Written by letjoeknow on 06/16/15 07:01:55 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Ever seen the decline of a business when the next generation is brought into a car dealership? Myles Suttle was brought into the dealership as Assistant Used Car Manager, in my opinion, a position he could not attain in "real life." I received a quotation on a trad in of a vehicle that was purchas...
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Sales Rating Car purchase Written by Natemitchell on 07/15/14 08:02:42 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Excellent. From the time I walked on the lot and throughout the entire process I was kept informed of everything that was going on. A price was given and I accepted. Paperwork completed timely. Very well pleased. Salesman very knowledgeable and helpful. He personally walked me through everything.
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Dealer Response

Thanks for your awesome review, Nate! We take pride in our customer service and always make sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know ... Read more

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating The Cadillac XTS is awesome! Written by km_pete1 on 08/14/13 09:14:40 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We are delighted with our new XTS, and with the outstanding delivery experience provided by Tony C. He was very helpful in acquainting us with the extensive feature repertoire of this splendid vehicle, and was enormously patient with us as we learned about all of the capabilities of the CUE Infotain...
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Dealer Response

We're happy to hear that you love your new Cadillac XTS! It's great that Tony was helpful in showing you all of its features, and that he was patient as well! Thanks for coming in to see us, and thanks for the great review! Sincerely, Mike Williams, Sales Mana... Read more

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