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Casey Volkswagen Service Reviews

  • 777 J Clyde Morris Blvd
  • Newport News, VA 23601 (map)
  • Chat with Dealer
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Service Rating Costly cost By drdavis1 on 05/07/14 06:42:19 AM PDT
Recommend this dealer? No

With the fact that they did not keep promises and the rude behavior of staff. The cost of my experience with this company was to high. For a week we waited for parts for my car only for me to have to wait longer when the parts arrived. They gave no explanation. Attempting to have a conversation with...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Do Not have your car serviced at Casey VW By moorevette on 12/28/11 05:33:33 PM PST
Recommend this dealer? No

The service at Casey VW is unbelievably bad. My service representative is incompetent and rude. I had my VW GTI serviced at Casey for years and I have never been satisfied. They lie, cheat and steal. I took my car in back in September for a factory recall (one of many) to have the front seat belt se...
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Service Rating Unhappy experience By nvignolo on 07/04/09 12:00:00 AM PDT
Recommend this dealer? No

I had gone to Casey Subaru for 3 years to service my 2004 Outback, and the service was OK,(but better after Francine became the service contact which she no longer is). For my 60,000 mile service I brought my car in and left. On the way home the new service contact (Mike??)called me and told me that...
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