Bowditch Ford Service Reviews
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Bowditch Ford Service Reviews

  • 11291 Jefferson Ave
  • Newport News, VA 23601 (map)
  • Chat with Dealer

Service Reviews

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Service Rating Best Service Manager in Town-Al Cusano By KellyNN17 on 07/18/16 07:08:11 PM UTC
Recommend this dealer? Yes

I used the service department. Al Cusano is the best. I work next to a dealership with a service department but I go across town to Bowditch because I know Al is concerned about my safety more than making money off of me, and when he says I need something worked on or replaced that I really do need ...
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Dealer Response

Thank you for your wonderful response to the quality of service our Staff provides! We always appreciate feedback from our customers, and it makes us feel good to know that our team did right by you.

All Comments (1)
Service Rating Initial service By Edge201668 on 07/11/16 12:23:55 AM UTC
Recommend this dealer? Yes

This was my first service visit and initial oil change. I had some items to be checked and they were covered completely by Ken. He notified me throughout the day of the status and any decisions to be made. Initially I was informed one of the changes would costs me $20.00 and I declined to pay for...
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Dealer Response

We're pleased to hear everything was completed to your satisfaction, ,Edge201668! Please let us know if you ever have any additional questions! Safe travels!

All Comments (1)
Service Rating Service rating By llwheel on 07/06/16 07:49:43 PM UTC
Recommend this dealer? Yes

Everyone was friendly and helpful. I had a state inspection done on my 2014 Ford Escape. There was a nice and comfortable area to wait. I didn't have to wait too long.
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Service Rating Inspection By Kurtyka1 on 07/04/16 06:28:37 PM UTC
Recommend this dealer? Yes

The staff was very helpful and accurate with the time it took to inspect our vehivle. Thanks
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Service Rating Good service By Trick757 on 06/28/16 01:50:25 PM UTC
Recommend this dealer? Yes

Since I've been coming to Bowditch Ford,I have been treated with the utmost courtesy and respect and the service I received was fast also. Keep up the good work.
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Dealer Response

Thank you for sharing your experience, Trick757! We are glad to hear that the service provided met your standards! We hope to see you again!

All Comments (1)
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