Richmond BMW of Midlothian Sales Reviews Dealerships
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Richmond BMW of Midlothian Sales Reviews

  • 12100 Midlothian Tpke
  • Midlothian, VA 23113 (map)
  • (888) 457-5232
  • Chat with Dealer
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Sales Reviews

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Sales Rating Pleasant surprise Written by Krishna49 on 01/07/15 01:21:06 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

This is my first BMW ownership after 20 yrs of driving Lexus! I went in to window shop and walked out trading in my Lexus for an X5 in less than 2hrs! Sales person Chris Munday & GM James Williams made my decision very easy without much haggling and hope to stay in the BMW family for years to come!
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Dealer Response

Thank you for the great review! I'm thrilled to hear that you had such a wonderful experience with us and we look forward to working with you and having you as a part of the Richmond BMW of Midlothian family for years to come! Best, James Williams, General Man... Read more

All Comments (1)
Sales Rating Repeat Customer Written by BeamerLady on 12/29/14 07:21:27 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I am a repeat customer and my second buying experience was just as great, if not better than the first buying experience. The cars are amazing, engineered vehicles, but the customer service is what keeps me in a BMW.
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Dealer Response

Thank you for the outstanding review. We appreciate your loyalty and hope to help you again very soon. Best wishes, James Williams, General Manager

All Comments (1)
Sales Rating Best sales experience!! Written by CarIsMyCopilot on 08/27/14 02:39:50 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

The Midlothian location of Richmond BMW has always provided a relaxed, informative buying environment. Their no- pressure attitude and up-front pricing takes all the stress out of my decision. They have the lowest prices I've ever found -- of course, no BMWs are cheap, but at least at Midlothian you...
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Dealer Response

It is always great to hear from a repeat-customer! I'm thrilled to hear your experience with Richmond BMW Midlothian has been stress-free and you have enjoyed our up front pricing. We are happy to have you in the Richmond BMW Midlothian family! We appreciate y... Read more

All Comments (1)
Sales Rating Second BMW from Richmond BMW - Midlothian on Dec. 5, 2013 Written by mike838 on 12/08/13 08:59:29 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I bought a new 2012 328i Sedan in February 2012 for my wife. We liked it so much that when I needed to replace my vehicle we returned to Midlothian to purchase a new 2014 X3 28i for me even though we have move 200 miles away. Both expereances have been very rewarding. These are great automobiles and...
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Sales Rating Horrible Written by Jper1 on 11/13/13 09:46:04 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

Don't waste your time. They have the worst customer care. Only care about a hard sell. No follow-up or help at all.
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