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Battlefield Ford Sales Reviews

  • 8980 Mathis Ave
  • Manassas, VA 20110 (map)
  • Chat with Dealer
Sales Rating:

Worst Car Dealership I have Ever Bought a Car From

Written by georgefred on 01/28/11 11:12:47 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

This car dealership are experts are bait and switch, hiding defects such as dents in the roof of a car, not cleaning the interior, Not cleaning under the hood (leaves and sticks etc. after they said the car was ready for pickup. All-in-all a very negative experience. After signing the paperwork they only gave us one key and one remote for the car. They promised to follow up and try to locate the missing key but they failed to do so after several calls to different sales managers- still no response. Avoid a salesman named Jeff. Empty excuses as to why nothing can be done. George in the contract office will have you sign an agreement that “no promises were made.” This company does not provide customary service. I believe they are essentially out to make a quick buck at all costs to the customer. Again--- worst car dealership I have ever purchased a car from. I do not recommend them to anyone. Save yourself a lot of heartache. Go somewhere else.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? No Did the dealer honor all commitments made? No

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