Browns Leesburg Hyundai Service Reviews Dealerships
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Browns Leesburg Hyundai Service Reviews

  • 325 E Market St
  • Leesburg, VA 20176 (map)
  • Chat with Dealer
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Service Reviews

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Service Rating Car computer working better now By Bill_G_Nova on 03/16/15 07:00:33 AM PDT
Recommend this dealer? Yes

Knock on wood, it seems that you fixed the sporadic problem that the car had. Also I really, really liked the vacuuming and window cleaning. It makes it really fun to drive our Hyundai.
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Dealer Response

Thank you for this excellent review. We are pleased to have helped you service your car. It is so great to hear that you were satisfied with your visit. We look forward to giving you the same great service next time we see you. Take care and happy driving. ... Read more

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Service Rating Great Customer Service By Felcia on 03/03/15 08:31:19 AM PST
Recommend this dealer? Yes

When I first walked in and explained my issue with my Key Fob, I was told that it could be reprogrammed at my expense. When I further explained that the problem was caused at another dealership, and was no fault of mine, the manager immediately said that as a sign of "Good Customer Service," he woul...
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Dealer Response

Our team works incredibly hard to exemplify the Brown's Leesburg Hyundai’s commitment to customer service and we're so thankful that your time with us was well spent. We appreciate the time it took for you to give us this feedback. We look forward to seeing y... Read more

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Service Rating Service survey By CPP2 on 02/20/15 09:16:13 AM PST
Recommend this dealer? Yes

I appreciated the appointment time being honored. I also appreciated the personal service received by Shawn. He, with the help of the technician, listed all of the recommended services needed on the vehicle, but didn't do a hard-press sale. That means a lot to me. Very good experience for the first ...
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Dealer Response

Hi and thank for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Brown's Leesburg Hyundai. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope ... Read more

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Service Rating Everyone goes above and beyond! By SManzek on 02/02/15 01:45:46 PM PST
Recommend this dealer? Yes

Survey is very late but - better late than never. EVERY TIME I come in for an oil change (been years) there is ALWAYS a friendly staff member there to greet and assist me. Everyone goes above and beyond to make me feel comfortable and important. I am never dissapointed with the service or staff. ...
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Dealer Response

We would like to thank you for your kind words. We feel our service department is what makes Brown's Leesburg Hyundai special. Reviews like yours help us to make sure that we're meeting the needs of our customers. We look forward to seeing you for your nex... Read more

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Service Rating happy camper By JeffreyBuck on 01/01/15 07:50:44 AM PST
Recommend this dealer? Yes

Car Sales Team members Steve Marzo and Manager Jim are absolutely incredibly nice and efficienti in Browns Dealership. Highest recommendation if not higher! Jeff
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