Radley Cadillac Service Reviews Dealerships
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Radley Cadillac Service Reviews

  • 3421 Jefferson Davis Hwy
  • Fredericksburg, VA 22401 (map)
  • (855) 615-2392
  • Chat with Dealer
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Service Reviews

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Service Rating Great Service By BruceWei on 03/11/15 02:25:29 PM PDT
Recommend this dealer? Yes

They were very prompt and made sure I was aware of all issues and/or progress that was happening. Everyone there was very friendly. The service that I had done was preformed professionally.
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Dealer Response

Thank you so much for this great review. We try to create a friendly and professional experience for all of our guests and the fact that you are pleased with your service visit reflects what we strive to deliver. If you need further assistance with your vehicl... Read more

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Service Rating Awesome Dealership By Deb_Mark on 01/15/15 09:25:34 AM PST
Recommend this dealer? Yes

I was greeted promptly, friendly, professionally and was made to feel most welcome. First time at this dealership for service. I highly recommend this dealership. I was kept updated as to where my service was at by Rich and have to say it was a pleasant experience. This is the dealership I will cont...
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Dealer Response

Thank you so much for taking the time to write such great feedback! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that you were so pleased with the service you received during your recent vis... Read more

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Service Rating Radley By Johnmyers on 01/07/15 05:32:06 AM PST
Recommend this dealer? No

The service was outstanding. I didn't even have to tell them who I was or why I was there. I walked in and I was greeted with, "good morning Mr. Myers, may I please have your keys?". No questions like; what can I do for you, how many miles are on you car, or will you fill out these forms for me. In ...
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Service Rating Radley By Lindaseastman on 12/23/14 09:52:50 AM PST
Recommend this dealer? Yes

Rich was so great when I called to make my appointment and it was quite a change from my prior experience with attempting to accomplish this. Upon arriving I did have difficulty with locating the entrance to the service area and inadvertently drove directly into the shop. The guys were very nice and...
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Dealer Response

Linda, thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on an everyday basis. I am very happy to hear that your overall experience with us has been pleasant. If you have a... Read more

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Service Rating "OUTSTANDING" Service By Beverley60 on 12/19/14 12:57:18 AM PST
Recommend this dealer? Yes

Your true rating is not on the scale, my recent visit was "Outstanding". Troy and crew told me things about my Cadillac that I didn't even know to include all the free services covered by my warranty. All the service staff that I encountered there was friendly, helpful and very informative. This is ...
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Dealer Response

Beverley, we would like to extend our gratitude to you for taking the time to give us your feedback. It is wonderful to hear that Troy and our staff at Radley Cadillac were able to provide you with great experience! We really appreciate this feedback and I'll ... Read more

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