Purvis Ford Lincoln Service Reviews Dealerships
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Purvis Ford Lincoln Service Reviews

  • 3660 Jefferson Davis Hwy
  • Fredericksburg, VA 22408 (map)
  • (855) 991-4198
  • Chat with Dealer

Service Reviews

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Service Rating Great experience By EddHouck on 11/02/15 04:02:19 PM PST
Recommend this dealer? Yes

Excellent help. Direct personal communication. Follow-up was admirable. A wonderful experience.
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Service Rating Seat Belt Sensor Recall By Cougarsr1 on 10/21/15 01:53:18 PM PDT
Recommend this dealer? Yes

Purvis Ford performed the recall service without a hitch. The staff was friendly and courteous. Our Ford Fusion was returned expediently and clean.
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Dealer Response

Here at Purvis Ford Lincoln, Inc. we sincerely appreciate your business, Cougarsr1! We hope we can continue to do business with you again in the future! Take care!

All Comments (1)
Service Rating Great Service Department Dealer By trilogy8915 on 10/21/15 07:47:27 AM PDT
Recommend this dealer? Yes

As a long time service department customer, I've always had a GREAT experience with the service department, the work has always been to my satisfaction. But as far as a sale customer I do not have great things to say. I am still waiting for a sale team manager to call be back on a sale request.
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Dealer Response

It is great to read such wonderful comments about your recent experience with us, trilogy8915! Thanks again for your business! Take care!

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Service Rating Outstanding service! By GaCracker7112 on 10/11/15 05:48:14 PM PDT
Recommend this dealer? Yes

When I called service Frank Stewart answered and bent over backwards to accommodate me. His suggestion concerning my service was spot on! He made a point of letting me know when my vehicle was done! When I arrived he went over everything with me and ensured I knew and understood all that was done...
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Dealer Response

We set high expectations for ourselves so itís gratifying to hear you had a great experience with us, GaCracker7112. We really appreciate your business and hope we can continue to be your one-stop shop for all your vehicle needs! Safe travels!

All Comments (1)
Service Rating Great service and even better product By mew7194 on 09/24/15 11:24:22 AM PDT
Recommend this dealer? Yes

I bought my f-150 from purvis ford and continue to bring it back to them for service. The staff are very knowledgeable and continue to be diligent and helpful. They use ford products and keep me informed of my vehicle's needs and the progress of the work being done. I continue to refurnished to ...
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Dealer Response

Thank you for the awesome review, mew7194! Please let us know if there is ever anything else we can do for you! Safe travels!

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