Radley Acura Service Reviews
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Radley Acura Service Reviews

  • 5823 Columbia Pike
  • Falls Church, VA 22041 (map)
  • (877) 525-2479
  • Chat with Dealer
  • Awarded in 2015, 2016

Service Reviews

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Service Rating Car Service By HannahAlt on 08/21/16 06:56:58 AM PDT
Recommend this dealer? Yes

Always great and honest. They called me more than once during the service to let me know of their progress.
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Dealer Response

Hannah, thank you so much for this review! We always have our customer's best interest in terms of what they need and do not need for their car. We appreciate your business and hope to see you again at your next visit! Kind regards, Rod Emmons - Vice ... Read more

All Comments (1)
Service Rating Purchase new car last year and use Radley service By NewACURAbb on 08/21/16 05:38:19 AM PDT
Recommend this dealer? Yes

New to the area and needed to purchase a new Acura last year. The staff at the dealer ship are very good no complaints they worked with me regarding the price of the vehicle. As far as service it's very good at Radley Acura. DANIEL who met and use as a service tech goes above and beyond "Great Guy"...
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Dealer Response

Hi, thank you for stopping by to leave this incredible review. Daniel is a valuable team member and he will be grateful to read the nice comments you left him. If you need anything else in the future, please feel free to come back and visit us anytime! We hope... Read more

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Service Rating Broken commitment and bad business practice. By snherndonva on 08/20/16 10:57:56 AM PDT
Recommend this dealer? No

Background: I bought my Acura TSX from Radley Acura in 2007. When I bought the car, there was a promotion of lifetime free oil change for as long as I own the vehicle. Since then I have brought my car to Radley for the free oil change (every 8 months), any warranty repairs and recalls. Last ...
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Dealer Response

Hi, I am very sorry to hear of your recent experience with our service department. If you would be open to contacting me at your earliest convenience, I would greatly appreciate the opportunity to further discuss your situation. I look forward to speaking with... Read more

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Service Rating Satisfied customer. By gcjmai27 on 08/19/16 11:03:25 AM PDT
Recommend this dealer? Yes

Had a regular service for my MDX. Rep was friendly, and the work was done efficiently as promised. Have been servicing my car here since 2012 and will continue to do so.
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Dealer Response

We really appreciate you taking the time to write this nice feedback. We focus on providing prompt service as well as being friendly and efficient. It's helpful to know that we are meeting our goal in regards to that. Thanks again and we look forward to servic... Read more

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Service Rating My RDX By LadyDs_RDX1 on 08/11/16 06:49:34 AM PDT
Recommend this dealer? Yes

Everyone was very professional. Work was done on time. Car was returned all washed and clean. This is my 5th Acura and have loved all of them because they run well and have never had any problems with any of them.
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Dealer Response

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the service work pe... Read more

All Comments (1)
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