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Radley Acura Service Reviews

  • 5823 Columbia Pike
  • Falls Church, VA 22041 (map)
  • (877) 525-2479
  • Chat with Dealer
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Service Rating Terrific Acura Service By subguyindc on 11/21/14 07:01:54 PM PST
Recommend this dealer? Yes

My service was excellent. From making the appointment to getting my car back, the service was professional and efficient. The lobby was well stocked with coffee, tea, and water. Everyone was courteous and nice. My experience was enjoyable. Thanks to April for fitting me in on the day's calendar...
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Dealer Response

Thank you for the kind words. We're completely dedicated to providing top-quality service, and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. We’ll share your comments wit... Read more

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Service Rating Radley Acura Service By Raymond1201 on 11/15/14 11:42:17 AM PST
Recommend this dealer? Yes

Fernando De La Rivera provided prompt, thorough and courteous assistance throughout the maintenance service process. His explanations were clear, concise and helpful to this first-time customer. Fernando deserves to be recognized as a superior representaive of of Radley Acura!
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Dealer Response

Thank you for this great feedback, Raymond! It's wonderful to know that Fernando provided you with the top-notch customer service that we pride ourselves on at Radley Acura. I'll be sure to pass along your compliments. We appreciate your business and hope to s... Read more

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Service Rating AWESOME By Nico27 on 11/04/14 03:12:14 PM PST
Recommend this dealer? Yes

I came in for a problem in my car. Robin was very professional and made my experience at Radley Acura quick, easy, and informative.
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Dealer Response

Nico, we would like to thank you for your kind words. We feel our service department is one of the things that makes Radley Acura special. I am happy to hear that Robin was able to provide you with the outstanding customer service we strive to deliver to each ... Read more

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Service Rating - By RClarkee on 11/03/14 01:25:55 PM PST
Recommend this dealer? Yes

Turned car in for B1 service, oil change, tire check, etc. Also had Fernando check the transmission issues i'm having. Did all the main stuff, but couldn't find anything wrong with the transmission. Will keep an eye on it. Had wonderful service as usual. Fernando made the experience fantastic. ...
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Dealer Response

Thank you for writing this great review! I'm happy to hear that Fernando has consistently provided you with the top-notch service we strive to deliver to each of our guests. We're thankful for your repeat business! Please let us know if there's anything else w... Read more

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Service Rating Review By Naoji on 10/27/14 02:30:20 PM PDT
Recommend this dealer? Yes

My customer service rep, Matthew was very helpful and professional and had me in and out in a very reasonable amount of time. He did a wonderful job.
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Dealer Response

Naoji, thank you so much for your review! We really appreciate your business and are so happy that Matthew could provide great service to you and your vehicle. We look forward to serving you again! Best, Karen Radley

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