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Rosenthal Fairfax Honda Service Reviews

  • 11020 Fairfax Blvd
  • Fairfax, VA 22030 (map)
  • (888) 560-4368
  • Chat with Dealer
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Service Rating Lied about repairs needed By idebug on 03/12/13 01:59:22 PM PDT
Recommend this dealer? No

I took my car into Fairfax Honda to get a recall taken care of and to get an estimate on maintenance service. The estimate came with 2 separate estimates. But there was an item on one list that is an overlap of a service on the other estimate. So that was a double charge for almost the same maintena...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Very difficult Staff By jclefer on 11/04/09 12:00:00 AM PST
Recommend this dealer? No

My wife's car has had some issues. Previous dealers were very helpful. This last week a plastic cover on the passenger's front side came off while the car was parked. Seeing as her car had <8000 miles and was less than a year old I told her to take it to the dealer. I thought that this would be a...
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Service Rating Abhorrent Customer Service By bwcamischief on 07/20/09 12:00:00 AM PDT
Recommend this dealer? No

The staff lied to us about the part being in, took almost a month to install it, and then had the gall to return the car without completing the work they had promised.
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Service Rating honda service in landmark By fighterstance on 03/14/09 12:00:00 AM PDT
Recommend this dealer? Yes

Very nice service department. This really impressed me. Nice people, price was right which surprised me, and great facility. Again, their wi-fi is a hassle. Not too bad usually your not there long enought to have too musch time surfing. the service manager has been there for a long time so most ...
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Service Rating good quality work By heavenlight on 03/13/09 12:00:00 AM PDT
Recommend this dealer? Yes

in the past we have bought 2 cars from Rosenthal Fairfax Honda in the last 3 years. Each sale was a pleasant, no hassle experience. We have almost all of our service work done here, and have never felt less than satisfied at each visit. Usually, the service staff will take extra measures to insure ...
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