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Rosenthal Fairfax Honda Sales Reviews

  • 11020 Fairfax Blvd
  • Fairfax, VA 22030 (map)
  • (888) 560-4368
  • Chat with Dealer
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Sales Rating Phenomenally well run dealership Written by jyounts on 07/11/14 06:04:14 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I have bought a number of cars over the years and this was by far the most professionally run operation I have experienced. My salesman, Mohammad O was an extremely professional, well mannered, and knowledgeable young man straight out of college. After deciding on the car he went over all the bells ...
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Dealer Response

jyounts, Thank you for taking the time to write such a thoughtful review! We're glad that you had such a great experience during your visit with us. We'll be sure to share this with Mohammad. Your Proud Honda Dealer, Fairfax Honda

All Comments (1)
Sales Rating Great Job Written by melzkuhl72 on 01/14/14 07:12:20 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I was very pleased with our visit to Rosenthal Honda. Basky was responsive, polite and accomodating. He was honest and forthright. Ryan the finance manager was also efficient and wonderful to work with. Everything began with a short email for information, there was no game playing and no trying to "...
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Dealer Response

Thanks so much for the great review! We're so glad that you had a positive experience during your visit with us. I will be sure to share this review with Basky and Ryan! Your Proud Fairfax Honda, Fairfax Honda

All Comments (1)
Sales Rating Exactly As Advertising Written by packster2014 on 12/26/13 08:48:04 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We recently purchased a 2014 CR-V from Carlos F. at Rosenthal Honda. He responded quickly to our emails and delivered the car we wanted at the recommended target price. With a terminal at his desk, he was able to quickly access the answers we needed. All negotiations were done over the internet. The...
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Sales Rating TERRIBLE CUSTOMER SERVICE Written by teeny143 on 10/13/13 07:48:13 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I was incredibly disappointed in the customer service and the argumentative behavior of the manager and sales representative. Instead of trying to offer the best price the manager tried to make me pay above the MSRP. They ended up wasting a few hours of my time and insulted my intelligence. Don’t w...
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Dealer Response

Dear teeny143, We apologize for your negative experience at our dealership and the delayed response, we did not receive a notification email about your review. We are concerned you felt you had to engage in an argument with one of our sales associates. We d... Read more

All Comments (1)
Sales Rating Same Old Sales Treatment Written by hydromorphone on 07/23/13 09:54:01 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Having discussed the car I was looking for by phone with salesman Sam, I was quite disappointed when, following the test drive, he quoted me a lease price that was based on a sales price $2300 above MSRP. It was both a waste of my time and an insult to my intelligence.
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