Outstanding Service and Follow UpWritten by abangela on 08/06/12 11:50:23 AM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
I had a great experience at FFX Volvo. I should have written this a long time ago. I bought my 2012 S60 T5 in 2011 (early release) from Fairfax Volvo after pricing the car with many other dealers in the area. I knew the exact S60 that I wanted, including the equipment and the price range I needed to stay in. After doing all of my online research and homework I contacted the dealership via their website and inquired on a vehicle from their online inventory. I got an almost immediate reply from Alex (Sales Manager at the time) and the negotiations began. Over the course of 1 day, I was where I needed to be with the car I wanted and had even talked Alex into letting me buy his newly acquired '12 S60 because it had the sports package that I was looking for in the color that I wanted (Saville Gray Metallic). When I got to the dealership, met Alex in person, looked at "the" car, drove it, loved it, confirmed the price again and then Alex put me in touch with Wayne, who made the sale official. Wayne was very low pressure, pleasant, attentive and detail oriented. The whole transaction took less than 2 hours. I've bought many, many cars this way over the years, but this was by far, the most pleasant experience with NO DRAMA! I used to dread going to the dealer to buy my cars, but I highly recommend a trip to Fairfax Volvo to anyone in the market for great sales folks and an easy, breezy day at the car dealer. Angela B - Fredericksburg, VA
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