Fairfax Kia Service Reviews Dealerships
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Fairfax Kia Service Reviews

  • 10601 Fairfax Blvd
  • Fairfax, VA 22030 (map)
  • Chat with Dealer
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Service Reviews

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Service Rating GREAT service By Biancatwep on 05/07/15 11:00:36 AM PDT
Recommend this dealer? Yes

John Weaver st this location is always so nice and professional. You can tell he really cares about his customers. I'm really satisfied with this location and love coming here. My car is always handled with care and comes out looking great with no problems. Very fast and efficient service. I haven'...
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Dealer Response

Bianca, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Please keep us in mind for future needs and if you haven't ... Read more

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Service Rating Exceptional Experience By Keith_Gerson on 04/12/15 05:06:40 AM PDT
Recommend this dealer? Yes

Exceeded My expectations at every step of my visit. The experience is something if expect more at a Mercedes dealership.
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Dealer Response

Thank you so much for taking the time to provide such great feedback, Keith. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Don't hesitate to reach out if yo... Read more

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Service and Parts Dept Good By carfreak21 on 04/05/13 12:06:26 PM PDT
Recommend this dealer? Yes

I have had two (2) oil changes on my 2013 Kia Optima - and the Service Manager John, could not have been more acccomodatring. I also purchaed a spare tire incl a jack from Parts Dept - I reccomend this to all Kia owners.
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Dealer Response

Thank you for taking the time out of your day to write this review. I am thrilled to hear that John exceeded your expectations during both your oil changes. We hope that we have earned your business when it comes to the future servicing of your car. We hope to... Read more

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Service Rating Great dealer/decent service By cski on 11/20/12 01:11:31 PM PST
Recommend this dealer? Yes

The following is a summary of my dealer experience with Fairfax Kia, posted in the 2011-2012 Optima section of Edmunds. "Fairfax Kia has a nice little service department. Art-Deco red tall stools & tables. Free Keurig Coffee right where the cars come in and where the service writers sit. The semi-...
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Dealer Response

Thanks for the review! Our state-of-the-art facility features the most current diagnostic and repair equipment available and our highly skilled technicians stand ready to deliver efficient, quality vehicle care. We look forward to serving you again! Don't forg... Read more

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