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Fairfax Kia Sales Reviews

  • 10601 Fairfax Blvd
  • Fairfax, VA 22030 (map)
  • (888) 734-3404
  • Chat with Dealer
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Sales Rating best car buying experience Written by jonsjeans on 09/29/12 04:16:31 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I researched cars forever online, went to many dealers, and test drove a bunch. I ended up buying a Kia optima from Fairfax Kia. Great experience. Carlton is the man. The finance guy were also great. No one was too pushy and they were all very honest with the prices. I had unique circumstances and t...
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Dealer Response

Thank you for writing this excellent review and congratulations on your new Optima! At Fairfax Kia, we pride ourselves on offering superior sales for our valued friends and customers and it's our pleasure to serve you. Please don't hesitate to contact us if yo... Read more

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Sales Rating Love Carlos, Dislike Management!! Written by ljensen1 on 09/27/12 12:12:16 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Hello, I wanted to share with you how much I enjoyed purchasing my car with Carlos. He should be commended for his effort to go above and beyond for his customers. Sadly because of your poor managerial skills at your location I will never be returning there again. I was faced with several issues on...
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Dealer Response

I want to thank you for your feedback. While we are happy to hear your pleasure working with Carlos and Hassan, I'm very sorry for the experience you have otherwise describes in your review. Please believe that we do value you as a customer and your satisfacti... Read more

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Sales Rating Superior Service Written by amcmillian1 on 09/14/12 05:11:09 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Recently purchased a 2013 Kia Sportage. My sales person was Thomas Chay, nicest guy you ever want to meet. I had previously spoken to Thomas and told him what I was looking for. He told me the color and options I had chosen were hard to find but he would look for me. The next day I noticed that what...
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Dealer Response

Ms. McMillan, thank you for the review! It's a real pleasure to hear your stellar feedback about Thomas and Rob. We are glad to hear that we could be so helpful to you, as it is always our goal to always try and go above and beyond for all of our customers. We... Read more

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Sales Rating Superior Sales Service for Problems Not of their Doing! Written by kia4life on 09/13/12 04:21:35 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Even though they are 50 miles from our home, we went to Fairfax because they had the Optima Hybrid in the color and with the options we wanted, and the price over the phone sounded right. When we got there, we learned our car had been rear-ended during a test drive but was coming out of the body sho...
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Dealer Response

Thanks for taking the time to share your experience! Whenever you visit Fairfax Kia you can expect to experience the world class service of a knowledgeable and experienced staff. We are committed to your satisfaction and strive to exceed our customers' expecta... Read more

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Sales Rating Great Experience at Fairfax Kia Written by jeninfairfax on 09/06/12 07:48:09 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My husband and I set out to find a small SUV with the best value, quality and warranty. My brother-in-law who investigates car accidents said that KIA was the best value on the road today and they have really changed the look and features of their cars in recent years. I’m so happy I listened to hi...
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Dealer Response

Jenin, thank you for taking the time to share your positive experience at our dealership! It's always encouraging to hear such fantastic feedback about our sales team. Congratulations on your new Sportage! Also, be sure to check out our Twitter to stay up to d... Read more

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