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Fairfax Kia Sales Reviews

  • 10601 Fairfax Blvd
  • Fairfax, VA 22030 (map)
  • (888) 734-3404
  • Chat with Dealer
Sales Rating:

Great Experience overall

Written by cski on 10/22/12 08:29:49 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Carlos was great, the rest of the experience went smoothly, but the star was the product itself. Make a great car and customers will come. My Optima has features and amenities that other cars don't at twice the price. I purchased a Spicy Red 2012 Optima EX. I now have 11k on it, have been to service twice for oil changes (free) and tire rotation ($20). Both times I was treated like family, and sat and chatted drinking fresh free coffee with customers and employess like I had been thre for years. Maybe I am easy to get along with....or maybe I did my homework on the new Optima I purchased and knew exactly what I was geting and how much was a fair price. I would and will buy there again for sure after I have used up a good portion of service-free life of this fun to drive Optima EX. It really likes the highway between 50 and 80...only when allowed of course. :)


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

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Thank you for sharing your experience! We're very glad to hear about your satisfaction with your Optima purchase. Of course, we feel the same way about the quality of the Kia brand, as our goal is to sell the best vehicles around. We hope you continue to enjoy your Optima, and please let us know if there's anything more we can do for you. Kind regards, Matthew Westcott - General Sales Manager | matt.westcott@fairfaxkia.com

  • By fairfaxkia
  • on 10/23/2012
  • 02:14:44 PM PDT
  • (dealer response)
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