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Brown's Fairfax Mazda Service Reviews

  • 10570 Fairfax Blvd
  • Fairfax, VA 22030 (map)
  • (888) 864-7115
  • Chat with Dealer
Service Rating:

Mr. Taylor Yeh & Red Team do great work!

Written by lsimmons5 on 09/18/11 05:47:50 AM PDT
Recommend this dealer? Yes

I have a 2010 MX-5 Miata Grand Touring MT and did purchase this vehicle at Brown’s Fairfax Mazda. From the beginning, when needing Car Detailing, maintenance or Warranty Service, Brown’s Fairfax maintenance Red Team under the leadership of Mr. Taylor Yeh, has demonstrated the outstanding attention to detail; customer focus; and a “Can Do!” spirit that is rare to find in today’s Automotive Industry. It is due to Mr. Taylor Yeh’s personal focus in ensuring the Customer is thoroughly satisfied, with no “excuses” [“if it’s not right, Mr. Yeh will get it right”]; even down to Mr. Yeh performing the work himself; has earned my respect for him and his team as well as confirming my loyalty to Brown’s Fairfax Mazda for any future car servicing needs.


Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Yes Did the dealership complete the work within the timeframe promised? Yes Did the dealership provide you with an accurate quote of the work to be performed? Yes Do you feel the price paid for service(s) was fair and appropriate? Yes Did the dealer honor all commitments made? Yes

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