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Brown's Fairfax Mazda Sales Reviews

  • 10570 Fairfax Blvd
  • Fairfax, VA 22030 (map)
  • (888) 864-7115
  • Chat with Dealer
Sales Rating:

VERY aggressive/pushy, willing to negotiate on price though

Written by meghanlisa on 11/12/12 04:37:31 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

If you are not easily intimidated and have done your research to know what you want, EXACTLY, and how much you want to pay, then this dealership is for you. If you go in well armed, they are motivated to sell cars and will give you a good price. However, I do not recommend this dealership overall, even though I have bought cars from them. They are VERY aggressive and start pushing from the moment you walk in. Their salesman are too familiar, in my opinion (little formality/professional distance). They often don't listen when you talk and will ask you about features you do/don't want multiple times, which to me says they are thinking more about what they're going to say to try to sell you, than listening to what you want. They advise you to do things like "turn off the A/C to get a little more power when you accelerate, so you can see how the car feels"...[non-permissible content removed]? I'm on a test drive to see how the car feels/performs under MY normal driving conditions...not to see whatever the max performance possible is. Also, not their fault, but there isn't any decent road around there where you can really get a sense of handling, acceleration, etc because you are pretty much always sitting in traffic there. Lastly, I hate it when salesmen bring over a manager to try to close you when it's clear that I've listened to the offer and am going to leave and think it over. again, it means if you keep pushing back, you're likely to get a good price, but it also means, in my opinion, that they're starting too high if that's the case.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Not applicable

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