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Brown's Fairfax Mazda Sales Reviews

  • 10570 Fairfax Blvd
  • Fairfax, VA 22030 (map)
  • (888) 864-7115
  • Chat with Dealer
Sales Rating:

Pleasant buying experience

Written by hancockbs on 12/27/11 04:56:18 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

The sales experience was good. I feel like I got a fair price for my trade and the new CX9 I bought. There was little pressure from the sales staff, it was a low threat environment with little haggling needed. The service experience is different. The service staff is not very friendly and insinuated that any of my problems with the new vehicle must be my fault and can't be real. I will try them once more to finish work on a problem that they have done little to resolve, but will probably go elsewhere for my service in the future.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Less than 8 hours While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Yes Did the dealer honor all commitments made? Yes

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