Went out of their wayWritten by paulh11 on 06/09/13 01:11:59 AM UTC Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
Edwin R., my sales consultant, and the entire Brown staff made me feel welcome, exerted no pressure and were most solicitous. Mr. R. furnished me with a timely online quote and followed up with information on extra equipment I wanted. When the car I wanted had to be delivered from a site about an hour away and I had another commitment, Mr. R. arranged for a loaner and then personally delivered the car to my house later in the afternoon. When the parts department left out an item that I had bought, Mr. R. again delivered it to my house. I feel like I got a fair price and got outstanding service from this dealership.